Diagnostic
Get past your fear of a low battery with this revolutionary backpack. A built-in battery gives you the remarkable ability to charge your laptop, tablet, and smartphone wherever you are. Beautifully functional and exceptionally efficient, it's got the power to take you further.
Big power for 3 devices
Charges most laptops with up to 17.3" diagonal screen size, a tablet, and a smartphone.*
High-capacity 22400 mAh battery
Provides a full charge to most HP laptops, charges a tablet up to three times, and a smartphone up to 10 times.*
Sequential charging
With power priority, you control the order in which your devices charge.
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Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply.
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When you select items from your cart, the corresponding number of Care Packs is added. To add a Care Pack to fewer items, please place separate orders for any items you do not want to cover with a Care Pack.
How do I find my serial number?
Desktops & All-in-OnesSome products utilize the keyboard shortcut 'Ctrl + Alt + S'; the product information will appear after a short delay. If that doesn't work, this information can also be found on your bar code stickers, typically located on the back of your product.
NotebooksSome products utilize the keyboard shortcut 'Fn + Esc'; the product information will appear after a short delay. If that doesn't work, this information can also be found on your bar code stickers, which may be located behind the battery.
Printers (Both HP and Samsung)Look for the bar code stickers on your printer.The Serial number on a Samsung printer can be used wherever an HP serial number is requested. Samsung printers refer to a 'product number' as a 'model code' designated with 'M/C', and typically start with 'SL-_'.
TabletsYour product information is typically located on the back or bottom edge of your product.
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The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle
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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.
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