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HP 4 year Premier Care Expanded Hardware support for Notebooks

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  • Next Business Day Onsite Response
  • Travel Support
  • Defective Media Retention
  • Accidental Damage Protection
  • Data Recovery and OS Restore
Ships within 1 business day
HP Care Packs are delivered electronically. See details.
Product #UB5Q1E
  • Features
  • Reviews

Safeguard your investment and optimize productivity with HP Premier Care Solutions[1,2], a comprehensive suite of services for device protection, support, and repair specifically tailored for mobile business users. Get everything in the HP Essential Care suite plus an additional set of HP Expanded Care services designed for your always-on-the-go workstyle so you can stay focused on your business.



For terms and conditions, click here.

Be prepared for the unexpected

Avoid out-of-pocket repair or replacement costs when unforeseen device damage occurs with HP Accidental Damage Protection.Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Ensure you can access your data

Avert a data crisis by accessing your data, even when you can’t access the storage media it’s on, with HP Data Recovery Service.

Keep your device operating

Avoid OS hiccups that can interrupt your day with high-quality remote diagnosis and onsite OS repair with HP Recover & Restore Service.[3]

Stay powered on everywhere you go

Don’t miss a beat if your battery powers down suddenly at the wrong moment. HP One Time Battery Replacement Service[3] provides onsite technical support to replace a defective battery.

Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply.

Disclaimer

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.