HP SureSupply Auto-Delivery actively monitors and manages the ordering of your Original HP toner and ink cartridges. That means less hassle, fewer worries and more time spent on what's important — your business.

HP SureSupply Auto-Delivery

The easiest way to monitor and order cartridges for your HP printers

  • Keep business moving—get the right cartridges for all your HP printers at the right time.
  • You're in control. Choose when to approve orders.
  • Enjoy convenience without risk—no cost, no contract and no commitment.
  • Save with Original HP high-capacity cartridges—which can be set as a default1.

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Quick, easy and back to business

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    Enrollment is fast and easy

  • print network icon         arrow pointing right

    Install software and detect printers

  • explore screen icon         arrow pointing right

    Customize preferences

  • ink level icon         arrow pointing right

    HP SureSupply Auto-Delivery monitors cartridge status and triggers an order for approval

  • delivery icon

    Approve order and receive Original HP cartridges from HP.com

Advantages for IT

HP SureSupply Auto-Delivery Q&A

What is HP SureSupply Auto-Delivery?

HP SureSupply Auto-Delivery is a web-based application that works in partnership with HP to manage the ordering and delivery of ink and toner cartridges for your HP printers. That means less hassle, fewer worries and more time spent on what's important — your business. Learn more

How does HP SureSupply Auto-Delivery work?

The HP SureSupply Auto-Delivery software, which is installed as part of the enrollment process, monitors the cartridge supply levels of the HP printers on your network. It periodically delivers this information to the HP SureSupply Auto-Delivery cloud service. The cloud service will submit orders for cartridges with HP based on cartridge level triggers you define. You will receive an email notification prompting you to approve, modify, or reject an order before fulfillment.

How do I enroll in HP SureSupply Auto-Delivery?

To enroll in HP SureSupply Auto-Delivery, click here.

How much does HP SureSupply Auto-Delivery cost?

The program is free. No cost to sign up, no commitment, no risk to enroll. Enroll now.

Do I have control over when my orders are placed?

Yes. You stay in control by choosing when to approve and place orders after being notified of low cartridge.

How do I set up my HP printers with HP SureSupply Auto-Delivery?

HP SureSupply Auto-Delivery program discovers USB and network-connected printers automatically in the set up step. Only HP printers are supported in this program through HP.com. Activate your HP printers in the program and exclude the rest during set up. New printers added at a later time will be automatically recognized by HP SureSupply Auto-Delivery. You’ll be notified to activate or exclude any new printers.

What preferences can I set up in HP SureSupply Auto-Delivery?

  • Set the reorder point to 'low' or 'half-full'
  • Order standard cartridges or high-capacity cartridges (as available)
  • Activate or exclude HP printers from the program

Is HP SureSupply Auto-Delivery safe for my computer?

Yes. HP SureSupply Auto-Delivery is certified by Security Innovation, an application security company: Security certification. HP digitally signs the installation package to ensure the integrity of the software. See Technical Q&A for more technical details.

How can I get help?

  • HP SureSupply Auto-Delivery support and troubleshooting
    • To contact HP SureSupply Auto-Delivery support, please call 1-888-447-0148 Monday-Friday 8:00 a.m. to 5:00 p.m. local time
  • HP SureSupply Auto-Delivery questions and feedback
    • Do you have questions or feedback relevant to this service? The HP SureSupply Auto-Delivery team wants to hear from you. Please send feedback or ask questions about HP SureSupply Auto-Delivery to autodeliverysupport@hp.com
  1. Savings based on comparison to HP standard cartridge
Disclaimer

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.