Shipping and delivery

At HP.com, we know that fast, reliable shipment of your merchandise is important to you. Most orders are shipped out on the same working day that the order is placed and confirmed. If you select Next Business Day shipping, our weekday cutoff time is 6:30pm EST. If you select either Standard 3 to 6 business day shipping or Priority 2 to 4 business day shipping, our weekday cutoff time is 3:30pm EST. After those cutoff times, you can expect your order to ship the next working day. Saturday delivery option available for orders placed before 6:30pm EST on Friday.

For orders placed on weekends, holidays or after cutoff times, shipment will take place on the following business day. Shipment of oversized products may take an additional business day.

Orders containing customized desktop and notebook PCs ship as soon as they are built. Items on backorder or pre-order will ship out by the estimated shipping date.

Care packs and electronic software items will be delivered via email and will only be sent once all other items on your order have shipped

You will receive email confirmation(s) as your order ships.

HP.com ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mail box stores, United States territories, or addresses outside the 50 United States and the District of Columbia. Click here for APO or FPO shipping instructions and restrictions.

For your protection, a signature is required for most deliveries. We do not allow address changes after an order has been accepted. You may not export any products purchased at HP.com.

Shipping and delivery options

Delivery type Standard Priority 2-4 business days Next business day, Priority overnight and Saturday Delivery
Ready-to-ship items Ships same day if order placed prior to 3:30pm EST on a business day. Ships same day if order placed prior to 6:30pm EST on a business day.
Next business day delivers by 5 pm local time in most U.S. addresses and by 8 pm local time in remote areas.
Priority overnight and Saturday deliver by 10:30 am local time in most U.S. addresses and by 5 pm local time in remote areas.
Customizable computers
(ship as soon as they are built)
Look at 'Estimated ship date' for your product in cart. Not available

 

Restrictions:

  • Not all delivery options are available in all areas.
  • Oversize products ship from the warehouse the next business day and will deliver in 3-6 business days.
  • Add one business day for orders delivered to Alaska or Hawaii and for custom laptop orders.
  • In residential or outlying areas, orders may be delivered as late as 8 p.m.
  • We do not ship or deliver on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas Day.
  • Custom-built PCs ship when complete.
  • A signature is required for most deliveries.
  • Physical gift cards ship within 24 hours of order submission and are shipped with standard 3–6 day shipping. Electronic gift cards are emailed within one business day.

Shipping and handling rates

Shipping rates are based on cart weight, ship-to location, and desired transit days.

To calculate your shipping rate:

  1. Select desired product(s) and add to cart
  2. Proceed to cart
  3. Update Ship-to Zip Code
  4. Select desired transit days
  5. Shipping rate will be listed in cart total

Tracking your order

As your order ships, we will send you email providing the shipment tracking number(s). To see the detailed progress of your shipment, click on the tracking number link provided in your email. Please note that tracking detail may not be active immediately with the carrier; in that case, check back in several hours or the following day.

Also, you can check Order Status any time online to find more details about your order. As we process your order, the status bar will move to shipping and finally to delivery. Click on View details to see the shipment tracking number and more details or to navigate to the carrier’s website.

Disclaimer

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.