Shipping and delivery
At HP.com, we know that fast, reliable shipment of your merchandise is important to you. Most orders are shipped out on the same working day that the order is placed and confirmed. If you select Next Business Day shipping, our weekday cutoff time is 7:30 pm EST. If you select either Standard 3 to 6 business day shipping or Priority 2 to 4 business day shipping, our weekday cutoff time is 4:30 pm EST. After those cutoff times, you can expect your order to ship the next working day.
For orders placed on weekends, holidays or after cutoff times, shipment will take place on the following business day. Shipment of oversized products may take an additional business day.
Orders containing customized desktop and notebook PCs ship as soon as they are built. Items on backorder or pre-order will ship out by the estimated shipping date.
Care packs and electronic software items will be delivered via email and will only be sent once all other items on your order have shipped
You will receive email confirmation(s) as your order ships.
HP.com ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mail box stores, United States territories, or addresses outside the 50 United States and the District of Columbia. Click here for APO or FPO shipping instructions and restrictions.
For your protection, a signature is required for most deliveries. We do not allow address changes after an order has been accepted. You may not export any products purchased at HP.com.
Shipping and delivery options
(See Restrictions below table)
|Delivery type||Standard||Priority 2-4 business days||Next business day|
|Ready-to-ship items||Ships within 24 hours||Ships same day||Ships same day|
(ship as soon as they are built)
|When will it ship?||When will it ship?||Not available|
- "Next Business Day" orders ship the same day if received by 7:30 p.m. EST Monday through Friday except for holidays noted below.
- "Priority 2-4 business days" and "Standard" shipping orders ship the same day if received by 4:30 p.m. EST Monday through Friday except for holidays noted below.
- Not all delivery options are available in all areas.
- Oversize products ship from the warehouse the next business day and will deliver in 3-6 business day.
- Add one business day for orders delivered to Alaska or Hawaii and for custom laptop orders.
- In residential or outlying areas, orders may be delivered as late as 8 p.m.
- We do not ship or deliver on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas Day.
- Custom-built PCs ship when complete.
- A signature is required for most deliveries.
- Physical gift cards ship within 24 hours of order submission and are shipped with standard 3–6 day shipping. Electronic gift cards are emailed within one business day.
|Your Merchandise Total*||Standard shipping||Two-business-day shipping||Next-business-day shipping|
|Less than $199.99||Free||$15||$30|
|More than $4,000.00||Free||$70||$80|
* Ink, toner and paper supplies ship for free with two-business-day shipping and next-business-day shipping.
Tracking your order
Once your order has shipped, you'll receive an update email which will include a FedEx tracking number for your order. To see the status of your shipment, you can either click on the tracking number link in your email, or you can click here and enter your tracking number.