HP.com is committed to ensuring the security of your information. We've put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, and we provide a safe shopping guarantee.
Secure storage of your information
We use Secure Sockets Layer (SSL) software, the industry standard for protecting your on-line commerce transactions. It encrypts your credit card number, name, and address so they can't be read while traveling over the Internet.
What to look for
- A picture of a padlock either at the bottom of your browser or to the right of a page address in the address bar tells you the connection is protected by SSL. Always make sure the padlock is there, is closed, and is free from warnings such as an exclamation mark.
- The address of any page from which we collect your personal information will always begin with https:// and not http://. Always validate that in addition to seeing https:// that the lock displayed by the browser is locked and free of warnings.
- Our site has been designed to minimize security warnings. It is up to you to understand when these warnings should or should not be accepted based on the particular browser you are using and transaction you are performing.
Credit card information
Allowing us to save your credit card information for future shopping convenience is up to you. Encryption protects your credit card data.
Preventing credit-card fraud is important to HP.com. Because we use real-time payment processing, we subscribe to a fraud risk management service. The secure data transfer and validation process between the service and HP.com is bound by contractual and confidentiality agreements.
We're so sure that our on-line system is secure that we back it with our safe shopping guarantee: you pay nothing if unauthorized charges are made to your credit card as a result of shopping at HP.com.
Security and privacy
HP is committed to ensuring the security of your information. HP.com uses the Secure Sockets Layer (SSL) security protocol, the most widely accepted Internet encryption standard. This system protects your private information while it is transferred from your computer's server to ours.
As you navigate the site, you may receive security warning messages, depending on your browser settings. These messages are simply letting you know that you are entering or leaving a secure area.
We use your address to send you the products you ordered.
- E-Mail Address:
We use your e-mail address to send you confirmation of your order and the shipping date.
- Phone Numbers:
We keep your phone number on file to notify you in case of a problem with your order.
Credit card numbers are used only for payment processing and fraud protection, and are not retained for other purposes.
We will not, under any circumstances, share your personal information with any company outside of HP.com, HP Inc., or third parties acting on our behalf, such as those involved in purchasing and shipping your order.
Hewlett-Packard is a BBB Accredited Business.