How do I find my product name, number or serial number?

Select an appropriate method for your product:

Desktops & All-in-Ones

Some products utilize the keyboard shortcut the product information will appear after a short delay.

If that doesn’t work, this information can also be found on your bar code stickers, typically located on the back of your product.

Notebooks

Some products utilize the keyboard shortcut the product information will appear after a short delay.

If that doesn’t work, this information can also be found on your bar code stickers, which may be located behind the battery.

Printers (Both HP and Samsung)

Look for the bar code stickers on your printer.

The Serial number on a Samsung printer can be used wherever an HP serial number is requested.

Samsung printers refer to a ‘product number’ as a ‘model code’ designated with ‘M/C’, and typically start with ‘SL-…‘.

Tablets

Your product information is typically located on the back or bottom edge of your product.