HP Delivers on Price

PRICE MATCH GUARANTEE
We will match ANY online price!*

Call 1800-012214

*Terms and conditions apply

What is Price Match

What is Price Match?

We want you to have all the benefits of buying directly through us, so we offer to match the lowest price of any recognized online partner.

HOW IT WORKS

Check that the product you want is in-stock on our store.

Call us at 1800 012214 and be ready with the link to the product with the lowest price.

HP Sales agents will check your request.

Once validated, you can purchase at the matched price!

FREQUENTLY ASKED QUESTIONS

Yes. For all products, we need to match the HP part number.

This Price Match Policy is limited to one price match per item, per guest and only apply to prices offered by an online partner/retailer on their website only. This Price Match Policy applies to sales in Thailand only.

The following items are excluded from this Price Match Policy:

  • Package deals (e.g. printer and computer bundles)
  • Resellers
  • Customer special/bespoke orders
  • Contract Pricing
  • Clearance products or bulk purchase offers
  • Price errors or member/club prices

Yes. Therefore any product presented for price match will require HP to add both the sale price plus the shipping costs to determine total value of the purchase.

Price matching will apply to designated online partners / retailers' coupons or special discount offers.

No. The HP Thailand Store does not price match "free gift with purchase" orders. This includes promotions that offer a free gift card with purchase.

No. The HP Thailand Store does not match financing offers.

No. The HP Thailand Store does not match trade-in value and offers on trade-in products.

You can either take advantage of (i) a price match under this Policy or separately, (ii) any coupon or special discount that you have for the HP Thailand Store, but not both.

Price Match Terms

At the time of purchase, we (https://store.hp.com/th-th/default/) will match the current direct-fulfilled price (including all taxes and delivery charges) of not more than 10% of the compared price difference for all new HP products (basis HP part number) and with any nationally recognized online partner. Just call us on 1800-012-214 to request a price match and to complete your new purchase because price match requests cannot be completed via e-mail or the online store at check-out. When you call, please tell the sales agent:

  1. The applicable product you’d like to purchase from https://store.hp.com/th-th/default/, and
  2. The product offered by the online partner; the direct fulfilled price (including all taxes and delivery charges) and the steps you took to get to the price. Please note that price matching is only available when the relevant product(s) are in stock both in the HP Thailand Store as well as the online partner store at the time of purchase.

The HP Thailand Store sales agent will review and verify the price match request with you on the phone, including determining whether the online partner is a recognized Thailand online partner and, verifying whether the products have the same HP part number.

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