• Color
  • Print, copy, scan, fax
  • 1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11a/b/g/n; 2 RJ-11 modem ports
  • Ink
  • One-year limited hardware warranty; 24-hour, 7 days a week Web support; business hour phone support within warranty period
฿12,900.00
As little as ฿1,290.00 per month – Interest Free, no Deposit –  See repayments
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Help save time with Smart Tasks,[1] one-pass, two-sided scanning and best-in-class security.[5]

HP OfficeJet Pro 9020 All-in-One Printer

In stock
SKU
1MR73D

Quickly scan both sides of page at once, and help save time with Smart Tasks shortcuts.[1] Even create editable, searchable documents from your phone or printer.[1]

Eliminate steps in repetitive tasks, using Smart Tasks.[1] Scan to the cloud, email, and more – in a tap.[1]

Get work done wherever, whenever, and easily print, scan, and copy from your phone, using HP Smart – best-in-class mobile print app.[1,3]

Connect to cloud-based printing with Wi-Fi™ or your cellular network to print from anywhere.[1]

Get best-in-class security to help maintain privacy and control,[5] and self-healing Wi-Fi that keeps you connected.[2]

Reduce interruptions with self-healing Wi-Fi™ that keeps you connected.[2]

Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.

More at:http://www.hp.com/go/learnaboutsupplies

  • A4 Color Ink Printer, Perfect for Business
  • Print, Scan, Copy and Fax, ADF, Duplex
  • Print speed up to 24 ppm (black) and 20 ppm (color)
  • USB, Ethernet, Wi-Fi, 2 RJ-11 modem ports
  • Automatic document feeder Automatic document feeder (ADF) allows user to print, scan or copy quickly without having to manually putting paper into the machine.
  • Front USB flash drive port The USB flash drive port is located in front of the device for easy accessibilty.
  • HP Instant Ink eligible HP Instant Ink eligible printer will send ink level information to HP, and when the printer runs low on ink, replacement ink cartridges are shipped to you.
  • Print from mobile device This printer works with wireless connectivity and can be used to print from mobile devices.
  • Scan to PDF Scan your paper document from your scanner to PDF file using Adobe Acrobat.
  • Scan to email Scan your documents and send them directly to your email through wireless connection.
  • Touchscreen Touchscreen enables you to interact directly with what is displayed with your finger.
  • Two-sided printing Double-sided printing is available with this printer
  • Two-sided scanning Double-sided scanning is available with this printer/scanner.
What's in the box
  • HP OfficeJet Pro 9020 All-in-One Printer
  • HP 965 Setup Black Ink Cartridge
  • HP 965 Setup Cyan Ink Cartridge
  • HP 965 Setup Magenta Ink Cartridge
  • HP Setup 965 Yellow Original Ink Cartridge
  • Regulatory Flyer
  • Ink Caution Flyer
  • Power Cord
  • Setup Poster
  • Reference Guide
  • Warranty Card [For more information about fill and yield, see http://www.hp.com/go/learnaboutsupplies]
Orderable Supplies
HP 965 Black Original Ink Cartridge (~1,000 pages) 3JA80A; HP 965 Cyan Original Ink Cartridge (~700 pages) 3JA77A; HP 965 Magenta Original Ink Cartridge (~700 pages) 3JA78A; HP 965 Yellow Original Ink Cartridge (~700 pages) 3JA79A; HP 965XL Black Original Ink Cartridge (2,000 pages) 3JA84A; HP 965XL Cyan Original Ink Cartridge (1,600 pages) 3JA81A; HP 965XL Magenta Original Ink Cartridge (1,600 pages) 3JA82A; HP 965XL Yellow Original Ink Cartridge (1,600 pages) 3JA83A; HP 969XL Black Original Ink Cartridge (3,000 pages) 3JA85A. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Specifications
More Information
Sku
Sku 1MR73D
Print
Print speed, black 21 - 30
Color or black Color
Print speed, color 11 - 20
Category
Product types Inkjet printers
Family brand Officejet
Usage
Perfect for Business
Usage Business personal
Features
Features Automatic document feeder, Front USB flash drive port, HP Instant Ink eligible, Print from mobile device, Scan to PDF, Scan to email, Touchscreen, Two-sided printing, Two-sided scanning
Functions Print scan copy and fax
Printing Media Handling
Finished output handling Sheet Feed
Envelope input capacity Up to 30 envelopes
Output capacity Up to 100 sheets
Maximum output capacity (sheets) Up to 100 sheets
Paper handling input, standard 250-sheet input tray; 250-Sheet Multipurpose Tray; 35-sheet ADF
Input capacity Up to 250 sheets
Paper handling output, standard Up to 100 sheets with Smart output management
Standard output capacity (envelopes) Up to 10 envelopes
Maximum input capacity (sheets) Up to 500 sheets
Standard input capacity (envelopes) Up to 30 sheets
Maximum input capacity (cards) Up to 50 sheets
Maximum input capacity (10x15cm photos) Up to 50 sheets
Standard output capacity (legal) Up to 100 sheets
Maximum input capacity (photo paper) Up to 50 sheets
Maximum input capacity (4x6 photo) Up to 50 sheets
Standard input capacity (legal) Up to 250 sheets
Standard input capacity (cards) Up to 50 sheets
Maximum input capacity (labels) Up to 50 sheets
Maximum output capacity (photo paper) Up to 30 sheets
Maximum output capacity (cards) Up to 30 sheets
Standard output capacity (cards) Up to 30 cards
Standard output capacity (labels) Up to 30 sheets
Maximum output capacity (labels) Up to 30 sheets
Maximum output capacity (envelopes) Up to 10 envelopes
Standard input capacity (secondary tray) Up to 250 sheets
Display Specifications
Display 2.7" (6.86 cm) Capacitive Touchscreen CGD
Environmental
Acoustic power emissions (active copy) 6.9 B(A) (copying at 15 ppm with ADF running)
Operating humidity range 20 to 80% RH
Storage temperature range -40 to 60°C
Operating temperature range 5 to 40°C
Acoustic pressure emissions 64 dB(A) (printing at 21ppm)
Acoustic power emissions 7.0 B(A) (printing at 21 ppm)
Recommended operating temperature range 15 to 32°C
Acoustic power emissions (ready) 2.6 B(A)
Scan Speed
Scan speed (normal, letter) Up to 15 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Scan speed (normal, A4) Up to 15 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Scan speed duplex (normal, A4) Up to 15 ipm (200 ppi, b&w); up to 6 ipm (200 ppi, color)
Scan speed duplex (normal, letter) Up to 15 ipm (200 ppi, b&w); up to 6 ipm (200 ppi, color)
Cartridges and Printheads
Technology Ink
Number of print cartridges 4 (1 each black, cyan, magenta, yellow)
Ink types Pigment-based (black and color)
Print heads 4 (1 each black, cyan, magenta, yellow)
Color(s) of printing supplies Black, cyan, magenta, yellow
Print head nozzles Total Print Head nozzles: 6272
Replacement cartridges HP 965 Black Original Ink Cartridge (~1,000 pages) 3JA80A; HP 965 Cyan Original Ink Cartridge (~700 pages) 3JA77A; HP 965 Magenta Original Ink Cartridge (~700 pages) 3JA78A; HP 965 Yellow Original Ink Cartridge (~700 pages) 3JA79A; HP 965XL Black Original Ink Cartridge (2,000 pages) 3JA84A; HP 965XL Cyan Original Ink Cartridge (1,600 pages) 3JA81A; HP 965XL Magenta Original Ink Cartridge (1,600 pages) 3JA82A; HP 965XL Yellow Original Ink Cartridge (1,600 pages) 3JA83A; HP 969XL Black Original Ink Cartridge (3,000 pages) 3JA85A. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Print colors maximum 4
Print Speed
Print speed black (normal, letter) Up to 24 ppm
Print speed black (normal, A4) Up to 24 ppm
Print speed black (best, A4) Up to 24 ppm
Print speed black (draft, A4) Up to 39 ppm
Print speed colour (normal, A4) Up to 20 ppm
Print speed Print speed up to 24 ppm (black) and 20 ppm (color) 
Print speed color (normal, letter) Up to 20 ppm
Print speed duplex (A4) Up to 15 ipm
Print speed colour (draft, 10x15 photo) As fast as 39 sec
Print speed colour (draft, 4x6 photo) As fast as 39 sec
Print speed colour (draft, A4) Up to 39 ppm
Print speed black (ISO) Up to 24 ppm
Print speed color (ISO) Up to 20 ppm
Print speed duplex (letter) Up to 15 ipm
Print speed duplex (A4) Up to 13 ipm
Print speed duplex (letter) Up to 13 ipm
Print speed black (draft, letter) Up to 39 ppm
Print speed color (draft, letter) Up to 39 ppm
Print speed black (best, letter) Up to 24 ppm
Copy Speed
Copy speed black (best, A4) Up to 5 cpm
Copy speed black (draft, A4) Up to 39 cpm
Copy speed colour (best, A4) Up to 4 cpm
Copy speed colour (draft, A4) Up to 39 cpm
Copy speed color (best, letter) Up to 4 cpm
Copy speed black (best, letter) Up to 5 cpm
Copy speed color (ISO) Up to 17 cpm
Copy speed black (ISO) Up to 23 cpm
Copy speed color (draft, letter) Up to 39 cpm
Copy speed black (draft, letter) Up to 39 cpm
Battery and Power
Power Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz
Power Consumption Description Up to 30 watts (printing), 5.80 watts (ready), 1.22 watts (sleep), 0.08 watts (manual-Off)
Power supply type Internal (Built-in) Universal Power Supply
Digital Sender Specifications
Digital sending standard features Scan-to E-mail; Scan to network folder; Scan to SharePoint; Scan to thumb drive
File formats, supported PDF; TIFF; JPEG
Send to email capability Yes
Print Time
First page out black (letter, ready) As fasts as 9 sec
First page out black (A4, ready) As fasts as 9 sec
First page out color (A4, ready) As fasts as 10 sec
First page out color (letter, ready) As fasts as 10 sec
Printer Specifications
Multitasking supported Yes
Duty cycle (monthly, letter) Up to 30,000 pages
Duty cycle note Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP Color InkJet devices.
Envelope feeder No
Functions Print, copy, scan, fax
Print languages HP PCL3 GUI
Paper trays, maximum 2
Duty cycle (monthly, A4) Up to 30,000 pages
Paper trays, standard 2
Recommended monthly page volume Up to 2000
Print technology HP Thermal Inkjet
Duplex printing Automatic (standard)
Automatic paper sensor No
Printer management Embedded Web Server
Print colours Yes
Top key features 35-sheet ADF; Front-facing USB printing; Scan to email; Two-sided printing
Target user and print volume For teams up to 5 users; Prints up to 2,000 pages/month
Borderless printing Yes, on photo paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)
Printer drivers included HP PCL3 GUI
Scanner Specifications
Scan size (ADF), maximum 215.9 x 355.6 mm
Scan file format JPG, BMP, TIFF, PDF, RTF, TXT, PNG
Color scanning Yes
Auto document feeder capacity Standard, 35 sheets
Scanner type Easy slide-off glass, single-pass 2-sided ADF
Scan size, maximum 215.9 x 297 mm
Levels of grayscale 256
Scan input modes Front-panel scan, copy, HP Software, EWS, Mobile apps
Scan size ADF (minimum) 127 x 127 mm
Bit Depth 24-bit
Twain version Version 2.1
Duplex ADF scanning Yes
Scan technology Contact Image Sensor (CIS)
Image scaling or enlargement range 25 to 400%
Certification and Compliance
ENERGY STAR® certified No
Electromagnetic Emission Standard CISPR 32:2012/EN 55032:2012 Class B; CISPR 24:2010/EN 55024:2010; EN 61000-3-2:2014; EN 61000-3-3:2013; FCC CFR 47 Part 15 Class B (USA); ICES - 003, Issue 6 Class B (Canada); EN 301 489-1 (V2.1.1:2017), EN 301 489-17 (V3.1.1 2017)
Safety Approvals and Requirements IEC 60950-1:2005 (2nd Edition) Am1:2009 + Am2:2013/EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013; IEC62368-1:2014 (2nd Edition)/EN62368-1:2014+A11:2017; UL 62368-1: 2nd Edition; German GS; Russia EAC; China CCC; Taiwan BSMI
Telecom compliance (fax capability) USA: TIA-968-B-3, TIA-1096-A; Canada: IC CS-03 Part 1 Issue 9 Am5, Mar 2016 and IC CS-03, Part 8 Issue 9 Am5, Mar 2016; EU: ES 203 021-2, ES 203 021-3; EU: Radio Equipment Directive 2014/53/EU; Mexico (SCT); Brazil (ANATEL); Argentina (CNC); South Africa (ICASA)
Geographic
Country of origin Product of Thailand
Geographic availability WW
Warranty
Warranty 3years Onsite Support/ 1-year SmartFriend
Dimensions
Dimensions without stand (W x D x H) 437 x 396.3 x 318.3 mm
Package dimensions (W x D x H) 496 x 377 x 489 mm
Maximum dimensions (W x D x H) 437 x 547 x 318.3 mm
Dimensions with trays up (W x D x H) 437 x 421.8 x 318.3 mm
Weights
Weight 11.66 kg
Package weight 14.2 kg
Connectivity and Communications
Connectivity, standard 1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11a/b/g/n; 2 RJ-11 modem ports
Network capabilities Yes, via built-in Ethernet; Wireless 802.11a/b/g/n
Wireless capability Yes, built-in WiFi 802.11a/b/g/n
Mobile printing capability Apple AirPrint™; Wi-Fi® Direct Printing; Mopria™ Certified; HP Smart
Network protocols, supported 9100, LPR, SNMP, SLP, Internet Printing Protocol (IPP), WS-Print, Wireless
Plug and play Auto Wireless Connect
Fax Specifications
Auto redial Yes
Speed dials, maximum number Up to 99
Fax memory Up to 100 pages
Polling No
Fax forwarding Yes
Broadcast locations 20
Fax delayed sending Yes
Faxing Yes, color
Junk fax barrier Yes, requires Caller ID
Auto fax reduction supported Yes
PC interface supported Yes, PC fax send and archive
Telephone handset supported No
Distinctive ring detection supported Yes
Fax telephone mode supported No
Fax memory Up to 100 pages
Modem speed Synaptics Troy modem; data rate up to 33.6 kbps
Faxing options (ADF) Two-sided
System Components
Control panel 2.7" (6.86 cm) touchscreen control panel with CGD (color graphic display); 3 buttons: (home, help, back)
Processor
Processor speed 1.2 GHz
Scan Resolution
Scan Resolution, Hardware Up to 1200 x 1200 dpi
Enhanced scanning resolution Up to 1200 dpi
Scan Resolution, Optical Up to 1200 dpi
Memory
Memory 512 MB
Memory, maximum 512 MB
Box contents
Cable included No, please purchase (USB) cable, and (phone) cord separately
Fax Speed
Fax transmission speed 4 sec per page
Fax note Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.
Fax transmission speed 4 sec per page
Supported Printing Media
Media sizes supported A4, A5, A6, B5(JIS), Card (A4, Hagaki, Ofuku Hagaki); Photo (13 x 18 cm, 10 x 15 cm); Envelope (A2, C5, C6, DL. Chou #3, Chou #4); 8.5 x 13 in
Media size, tray 1 A4
Media size, tray 2 A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki, Ofuku Hagaki)
Standard media sizes (duplex) A4; B5; Not supported for borderless photo
Media weight, supported 60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media types Tray 1: Plain Paper. Tray 2: Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media sizes, custom Tray 1: N/A. Tray 2: 76.2 x 127 to 215.9 x 355.6 mm
Media weight, recommended 60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media sizes supported, key 10 x 15 cm; A4; Envelopes
System Requirements
Minimum System Requirements for Macintosh OS X v10.11 El Capitan; macOS Sierra v10.12 (previously OS X); macOS High Sierra v10.13; macOS Mojave v10.14, OS v10.15 Catalina; 1.5 GB HD; Internet access
Minimum System Requirements Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
Fax Resolution
Fax resolution Up to 300 x 300 dpi
Resolution (black and white, standard mode) 203 x 98 dpi
Fax resolution black 203 x 196 dpi, 256 levels of gray
Resolution (black photo grayscale) 203 x 196 dpi
Fax resolution color (standard) 200 x 200 dpi
Fax resolution color (fine) 200 x 200 dpi
Software and Applications
Mac compatible Yes
Software included HP Printer Software, Shop for Supplies Online
Supported Operating Systems
Compatible Operating Systems Windows 10, 8.1, 8, 7,Windows Server 2008 R2 64-bit, Windows Server 2008 R2 64-bit (SP1), Windows Server 2012 64-bit, Windows Server 2012 R2 64-bit, Windows Server 2016
Compatible network operating systems Windows 10, 8.1, 8, 7: 32-bit or 64-bit, 2 GB available hard disk space, Internet connection, Internet Explorer. OS X v10.11 El Capitan; macOS Sierra v10.12 (previously OS X); macOS High Sierra v10.13; 1.5 GB available space; Internet access Linux (For more information, see http://hplipopensource.com/hplip-web/index.html)
Operating system (supported note) Windows XP and Windows Vista not supported
Print Resolution
Print quality black (best) 1200 x 1200 rendered dpi
Print quality color (best) Up to 4800 x 1200 optimized dpi on HP Advance Photo Paper 1200 x 1200 dpi input
Rack and Power Specifications
Typical electricity consumption (TEC) number 0.258 kWh/Week
Number of users 1-5 Users
Print Area
Maximum print area 216 x 356 mm (Legal)
Right margin (A4) 3.3 mm
Top margin (A4) 3.3 mm
Bottom margin (A4) 3.3 mm
Left margin (A4) 3.3 mm
Advanced Features
Scanner advanced features OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print; Scan both sides of page at once
Printer smart software features Orientation: Portrait/Landscape; Print on Both Sides: None/Flip on Long Edge/Flip on Short Edge; Page Order: Front to Back/Back to Front; Pages per Sheet: 1, 2, 4, 6, 9, 16; Quality Settings: Draft/Normal/Best; Printing Shortcuts; Print in Grayscale: Off/High Quality Grayscale/Black Ink Only; Pages per Sheet Layout: Right then Down/Down then Right/Left then Down/Down then Left; Print in Max DPI: No/Yes; HP Real Life Technologies: Off/On; Booklet: None/Booklet-Left Binding/Booklet-Right Binding; Pages to Print: Print All Pages/Print Odd Pages Only/Print Even Pages Only; Borderless Printing: Off/On; Page Borders: Off/On
Fax smart software features Digital Fax - Fax to PC is available with Windows (Please use: Visit http://www.hp.com/support to download the latest software.)
Energy savings feature technology Schedule On and Schedule Off
Copier Specifications
Copies, maximum Up to 99 copies
Copy reduce / enlarge settings 25 to 400%
Copier settings Number of Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Tray Select; Enhancements
Colour copy capability Yes
Security Management
Security management SSL/TLS (HTTPS); IPP over TLS; 802.1x Authentication for Ethernet; WPA2-Enterprise; WPA2-Personal; Firewall; Certificates configuration; Control panel lock; Password protect EWS; Unused protocol and service disablement; Syslog; Signed firmware; Administrator settings
Compatibility
Accessories None
Orderable supplies HP 965 Black Original Ink Cartridge (~1,000 pages) 3JA80A; HP 965 Cyan Original Ink Cartridge (~700 pages) 3JA77A; HP 965 Magenta Original Ink Cartridge (~700 pages) 3JA78A; HP 965 Yellow Original Ink Cartridge (~700 pages) 3JA79A; HP 965XL Black Original Ink Cartridge (2,000 pages) 3JA84A; HP 965XL Cyan Original Ink Cartridge (1,600 pages) 3JA81A; HP 965XL Magenta Original Ink Cartridge (1,600 pages) 3JA82A; HP 965XL Yellow Original Ink Cartridge (1,600 pages) 3JA83A; HP 969XL Black Original Ink Cartridge (3,000 pages) 3JA85A. Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Multimedia and Input Devices
Camera phone supported Yes
Fax phone features Color fax; auto reduction; No answer redial; speed dial; group speed dial; Junk fax blocker; Fax forwarding (black only); distinctive ring; delayed send (black only); scan and fax; PC fax send and Fax to PC;Fax volume (off/soft/loud); CID
Camera phone description Direct photo printing from camera phones with HP Smart app, AirPrint™, Wireless Direct
Camera Specifications
Output file format PDF; TIFF; JPEG (scan to Thumbdrive)
HP Real Life technologies™ Default=OFF
Appearance
Color Light Basalt
Product Description
Product description disclaimer Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.

More at:http://www.hp.com/go/learnaboutsupplies

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Rated 5 out of 5 by from HP Officejet 9020 Pro Good print quality. Easy setup. Easy connection to computers snd cellphones.
Date published: 2020-04-23
Rated 2 out of 5 by from Not as good as Officejet Pro 8620 from 2015 I bought this printer to replace my old trusted HP Officejet Pro 8620, when I had a printer failure related to the inkhead, after 6 years of good use. My old printer was the best I ever had, and used HP 950 XL cartridges which had very good page yield. The new printer HP Officejet Pro 9020 has advantages and disadvantages which I will explain in more detail. Unfortunately I found the disadvantages out way the advantages. Advantages: 1. The printer connects well by wifi to the computer and stays connected well. 2. The printer has a quiet mode which is nice when we have to look after children in a home based office business. 3. There are 2 input trays of 250 pages each, so 1 can be used for photos for example, and 1 for documents. Disadvantages: 1. The fax doesn’t seem to receive faxes most times. 2. The scanner ADF is limited in paper in-tray amount to around 20. 3. The scans come out on an angle and use more digital storage space than previously. 4. The printer output tray is too short so pages stack on an angle and fall on the floor. 5. The printer uses HP 965 XL ink, so it wasn’t compatible with my old printer’s 950 XL cartridges. 6. The display on the printer is smaller and input letters is a choice of 4 letters, rather than keyboard entry. 7. The display is too complex and poor functionality. 8. To get proper use we have to use the HP Smart app which can take longer than scanning directly from the display. 9. The printer often ‘cuts off’ the bottom line of the footers. 10. I feel this printer is not as good functionally when compared to the old HP Officejet Pro 8620 from 2015.
Date published: 2021-04-26
Rated 2 out of 5 by from Noisy and clunky This machine is incredibly noisy and sounds like it is about to fall apart when it prints. Overall seems poor quality and very disappointed.
Date published: 2020-12-11
Rated 1 out of 5 by from No respect for customers My software is requiring my to connect to the internet to scan. Makes no sense the relationship is between my computer and my scanner. There is no reason to connect. I think HP forgot who’s equipment it is and personal privacy.
Date published: 2021-01-21
Rated 1 out of 5 by from Worst printer I have ever owned Slow printer, dual sided printing does not function for legal size, how can this be an "office pro" and not complete full functions for legal size, typical office paper. The print tray is way too small, shoots paper onto floor once its printed. Very unacceptable machine. Ive used HP printers for as long as I can remember. This machine makes me want to see what other companies have to offer with their all in one printers. Even the ink replacement takes forever. I have used this machine enough to replace multiple ink, wanted to give it a change before I wrote review.
Date published: 2020-06-18
Rated 1 out of 5 by from C_rap printer Jams itself up a lot; often it won't let you use the power button so you have to pull out the cord. Constant annoying pop-ups with a tone (had to mute my computer as they won't stop) - today it's every 3 minutes or so.
Date published: 2020-06-15
Rated 1 out of 5 by from Garbage This printer is cheap garbage; I‘be had nothing but problems with it and I’m looking to move from HP to Canon. Sad, because hp printers used to be great.
Date published: 2020-02-14
Rated 1 out of 5 by from CANNOT PRINT IN GREYSCALE CANNOT PRINT IN GREYSCALE IF ANY OF THE OTHER COLOR CARTRIDGES ARE EMPTY. FATAL FLAW IN MY OPINION. I WORK IN A OFFICE WITH FOUR OF THESE PRINTERS AND WE SEE MULTIPLE CLIENTS A DAY (EX. I SEE 17 CLIENTS MYSELF TODAY). HAVE TO WAIT ON COLOR INK TO USE THE PRINTERS ALTHOUGH BLACK INK IS FULL. DO NOT BUY THIS PRINTER. MANAGEMENT LOOKING TO REPLACE WITH DIFFRENT HP PRINTER OR BRAND.
Date published: 2019-11-26
Rated 1 out of 5 by from Absolute junk This printer is the biggest piece of garbage ever made. It will not print anything but letter sized documents. if you use and choose a smaller paper it just sprays ink all over the table and inside the printer and leaves lines on the paper
Date published: 2019-10-26
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You may also like to consider:
  • [1] Requires the HP Smart app download. For details on local printing requirements see http://hp.com/go/mobileprinting.
  • [2] Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at http://hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®.
  • [5] Compared to the majority of competing in-class consumer color desktop inkjet all-in-ones <$299 USD. Keypoint Intelligence - Buyers Lab 2018 research study commissioned by HP based on research survey of printer manufacturers’ published specifications, sustainability reports, and press releases as of 12/15/2018 and not confirmed by lab testing. Market share as reported by IDC CYQ3 2018 Hardcopy Peripherals Tracker, 2018Q3 Release. AiO with best in-class security features based on review of published embedded security features of competitive in-class models and defined as offering business-class, multi-point security, including but not limited to: encryption at the level of data, device, network, document; enterprise-class Wi-Fi security; and secure printing. For more details, see http://www.keypointintelligence.com/HPOfficeJetPro.
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