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Order & Confirmation
How to Order
1. Click on the item you want to order then select quantity and click “Add to Cart”.
2. Click on the shopping cart to see item(s) in your shopping cart. Click “View and Edit Cart” to make changes to your order.
3. Enter the Post Code and click “Check”. Click “Change” if you want to change the Post Code. Click “Proceed to Checkout” to place your order.
4. Complete your name, phone number and address.
- For registered customers, please log in to proceed. To use a different address for shipping, click “New Address” then fill in a different delivery address.
- For new customers, please tick “Create account” and fill in password.
Item In Cart
How long will an item remain in my cart?
Items in remain in your cart and will be available until the session expires. In case you are inactive & not able to complete the transaction, you will be asked to login again.
Out of Stock
What happens if one of the products that I ordered is out of stock?
You may contact the online chat agent on the bottom right of the HP Shopping website or call the Call Centre on 1800 278 0182 and speak to our customer representative.
What’s the out of stock order (backorder) cancellation conditions?
- No refunds will be given in the event of a cancellation of any purchase of supplies or accessories.
- In the event of a cancellation of any purchase of products other than supplies or accessories:
- No cancellation fees will apply in the event a cancellation request is received less than 48 hours from the time payment is received.
- A cancellation fee of twenty percent (20%) of the purchase price paid will be applied in the event a cancellation request is received from 48 hours after the time payment is received. The balance of the purchase price paid will then be refunded.
The processing time for refunds is 14 business days from the date a valid cancellation request is received.
Will I receive a confirmation for my order?
Yes, once your order has been placed you should receive a confirmation email immediately on your registered email ID.