PRODUCT AVAILABILITY NOTICE
HP 3 year Next Business Day Onsite Exchange Hardware Support for PageWide Pro 452/552
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.
Remote problem diagnosis and technical telephone support
Next-business-day hardware exchange
Standard coverage window
Access to electronic support information and services
|Coverage window||Standard workdays - 9 hours|
|Response Time||Exchange shipped next business day|
|Service method||Onsite unit exchange|
|Warranty coverage||In warranty|
|Place of service||Onsite|
- Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.