Prompt pick up, repair and return of PC
7 days a week remote support
Replacement parts and materials
HP 5 year Service Plan with Pickup and Return Support for Multifunction Printers
Be prepared for anything. Enhance and extend your protection beyond the standard limited warranty with HP Care Packs, which provide options for broader coverage to help you avoid out-of-pocket expenses for unexpected repairs or replacement. Simple pricing. Simple process. Outstanding support.
HP will repair or replace with no loss in coverage, including coverage over multiple instances.
HP pays for door-to-door, pickup and return delivery for repair or replacement of your supported HP product.
Covers all parts and labor needed to repair your HP product or replacement if it cannot be repaired.
Conveniently connect with an HP service representative 7 days a week by phone or chat.
Call or chat online with an HP Care Pack service representative around-the-clock for convenient, friendly and knowledgeable product service.
Have confidence that your issues will be resolved with original HP parts supported by HP know-how.
Have confidence that your issues will be resolved. The company who manufactured the equipment, services the equipment with original HP parts supported by HP know-how.
|Support type||Pickup and return|
|Coverage window||Standard workdays - 9 hours|
|Response Time||Repaired within 3-7 business days|
|Service method||Depot repair|
|Warranty coverage||In warranty|
|Logistics options||Courier pick up and return|
|Place of service||Offsite|
- Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.