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  • Remote problem diagnosis and support

  • HP electronic remote support solution

  • Onsite hardware support

  • Materials, parts, and return shipping included

  • Coverage includes up to 6 POS peripherals

  • Escalation management

  • Access to electronic support information

HP 5 year Next Business Day Onsite Solution Support w/Defective Media Retention for RPOS

In stock
SKU
UQ972E

When hardware issues come up, the sooner you can get running again, the better. Our HP Hardware Next Business Day Onsite Solution Support is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.

Support coverage for your entire POS solution

Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

We'll be there the next business day

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Specifications
More Information
Sku
Sku UQ972E
Filters
Duration 5 years
Coverage window Standard workdays - 9 hours
Support type Onsite repair
Response Time Next business day response
Core Features
Additional information Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals
Service method Onsite repair
Warranty coverage In warranty
Place of service Onsite
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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