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  • Remote problem diagnosis and support

  • Next business day[1] onsite hardware support

  • Replacement parts and materials included

  • Formal escalation procedures and management

  • Access to electronic support information and tools

  • HP remote system access and support

HP 5 year Next Business Day Onsite Hardware Support for Desktops

In stock

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

More Information
Sku U7899E
Duration 5 years
Support type Onsite repair
Coverage window Standard workdays - 9 hours
Response Time Next business day response
Core Features
Additional information Excludes external monitor
Service method Onsite repair
Warranty coverage In warranty
Place of service Onsite
Rated 5 out of 5 by from Great All-in-One PC I bought this product for my home office and could not be happier with the result. I wanted an all-in-one b/c it has the power of a desktop while being a little more portable. HP, as far as I know, is the only company that allows you to make a customizable all-in-one so I got all the specs I needed. The salesman was very helpful and I'd definitely order from him again.
Date published: 2020-08-03
Rated 5 out of 5 by from great service Arrived early. set up easy. Had one question. Called and tech stayed with me till solved issue. [This review was collected as part of a promotion.]
Date published: 2020-04-23
Rated 5 out of 5 by from Acceptable TECH support Have not used but hope HP will stand by its reputation [This review was collected as part of a promotion.]
Date published: 2020-04-06
Rated 5 out of 5 by from Peace of Mind I bought a new business EliteOne computer with a 3 year warranty. The 5 year next business day onsite warranty is a worthwhile business expense. I can't afford downtime. [This review was collected as part of a promotion.]
Date published: 2020-01-19
Rated 5 out of 5 by from couldnt beat the price When I customized my HP all in one computer I saw a 5 year in home warranty for 100.00. You can't beat that price. HP warranty is well worth the money. [This review was collected as part of a promotion.]
Date published: 2019-10-24
Rated 5 out of 5 by from HP 5 year extended warranty does the job I bought an HP all in one computer a couple weeks ago along with this 5 year extended warranty (aka Care Pack). I haven't received the computer yet - it's due to arrive in about a week. I have "received" the Care Pack, and HP solicited a review. They're hoping I'm enjoying my Care Pack and getting the most out of it, which I appreciate. So far, the Care Pack is great. It certainly hasn't given me any trouble, and is easy to care for (maybe that's why it's called a Care Pack?) I'll update this review in a few years to let you know if any difficulties arise. But I expect to be enjoying my Care Pack for years to come. [This review was collected as part of a promotion.]
Date published: 2019-09-22
Rated 5 out of 5 by from Great desktop computer I have always owned HP desktop computers and have been extremely satisfied with them, but this time in July 2019 I purchased an HP ProDesk G4 Small Form Factor PC, solid state, and it is the best computer I have ever owned. It starts up in less than five seconds, and the operation has been flawless. I also opted for HP 5 Yr Next Business Day Onsite Extended Warranty and though I have total faith that I may never need it, it is nice security. The customer service personnel with HP have always been patient and extremely helpful whenever I have had a problem. [This review was collected as part of a promotion.]
Date published: 2019-09-11
Rated 5 out of 5 by from Awesome Computer! The computer arrived earlier than expected and, so far, is operating fantastically!
Date published: 2019-07-29
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • HP SmartFriend Service

    HP SmartFriend Service helps you solve a wide range of technical issues.

  • HP Care Pack

    HP Care Pack is an exclusive extended warranty services provided by HP when you buy any HP devices with us.

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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