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  • Remote problem diagnosis and support

  • Next business day[1] onsite hardware support

  • Replacement parts and materials included

  • Formal escalation procedures and management

  • Access to electronic support information and tools

  • HP remote system access and support

HP 4 year Next Business Day Onsite Hardware Support for Desktops

In stock
SKU
U7897E

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Specifications
More Information
Sku
Sku U7897E
Filters
Duration 4 years
Coverage window Standard workdays - 9 hours
Support type Onsite repair
Response Time Next business day response
Core Features
Additional information Excludes external monitor
Service method Onsite repair
Warranty coverage In warranty
Place of service Onsite
Rated 5 out of 5 by from Always great service I've had onsite warranty for my previous desktop and always had great service. Small price to pay for a small business to have their own IT department!
Date published: 2020-09-24
Rated 5 out of 5 by from Keeps your system humming! We recently switched from Lenovo's to HP workstations. I had experience with both systems, both good, but in our opinion, HP has been very serious about the quality of their products and services. It shows on their offerings and options. This one is no-brainer, extended warranty to help you keep a phenomenal workstation humming for 4 years! Thank you HP! [This review was collected as part of a promotion.]
Date published: 2020-02-07
Rated 5 out of 5 by from A great new desktop! I choose HP for dependable equipment, and after consulting my computer engineer son, t chose HP for our new desktop computer. It arrived in great shape and did not take long to arrive, and it performs wonderfully. [This review was collected as part of a promotion.]
Date published: 2020-01-08
Rated 5 out of 5 by from Fantastic features at a very good price! I was not sure if I wanted to get a desk top for my home office. I am so glad I did! The size is perfect for my desk and it has incredible amount of memory and speed. [This review was collected as part of a promotion.]
Date published: 2019-12-20
Rated 4 out of 5 by from Quick and Easy Enrollment I purchased the extended warranty for Desktops online. The purchase was quick and easy, although it was a little confusing trying to decide which extended warranty was compatible with my computer. [This review was collected as part of a promotion.]
Date published: 2019-09-28
Rated 3 out of 5 by from HP Onsite Not very clear how to get support with this policy.
Date published: 2020-10-19
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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