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HP 2 year 3 day Onsite Desktop Service

In stock
SKU
UJ216E

Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Specifications
More Information
Sku
Sku UJ216E
Filters
Duration 2 years
Coverage window Standard workdays - 9 hours
Support type Onsite repair
Response Time 3 business day response
Core Features
Service method Onsite repair
Warranty coverage In warranty
Place of service Onsite
Rated 4 out of 5 by from Purchase went smoothly I don’t know I’ve never had to use it. Hoping I don’t need to just wanted the security!
Date published: 2021-01-10
Rated 4 out of 5 by from QUESTION I am quite pleased with this HP AIO after almost a month; but I am concerned aout the "2 Year 3 Day" offer. The purchase price included a year of warranty; the "2 Year 3 Day" deal covers two years from the date of purchase - isn't that only ONE YEAR of extended warranty? If it were actually two years' etension, I'd be on it in a flash. Incidentally, somewhere between this machine and MS 10, I cannot use my Elecom HUGE trackball - it's "not recognized."
Date published: 2019-08-27
Rated 3 out of 5 by from Difficult to contact Extremely difficult to contact. HP seems determined to not allow communication with disgruntled customers.
Date published: 2020-12-16
Rated 3 out of 5 by from Good I had great service on first year, so I hope this plan is a good.
Date published: 2020-02-18
Rated 1 out of 5 by from bad sound Overall I'm happy with the computer, but almost every time I use it the sound doesn't work. I am able to use the help function to fix the issue, but I have been unable to recieve any other help, so I constantly need to fix this issue. Frustrating
Date published: 2021-02-02
Rated 1 out of 5 by from Extended warranty. So, I just spoke to a representative about this warranty and most people will think that it will give them an additional two years of coverage. Well, beware as it does not! It states on the websiter and also what I was told, that this two year warranty starts from the time that you bought the pc and not and additional time so you are paying the money for half of what they advertise. I don't expect that this will get posted though.
Date published: 2020-09-14
Rated 1 out of 5 by from Unable to Register On-line Unable to register the product, so I cancelled the plan. I took the information not only from my original invoice for the computers identification, but also from the actual computer itself and the number was rejected by the field supplied to register the computer.
Date published: 2020-06-02
Rated 1 out of 5 by from warranty not worth it i bought the same computer in 2018 with no extra warranty and it quit on me last month so I bought the same one again, if this one quits on me after the regular warranty expires i will probably never buy another HP product. so for now no extra warranty cause i'm out of money
Date published: 2020-05-25
Rated 1 out of 5 by from I bought the extended warrenty and lost the 3 months I had remaining on my original warrenty.
Date published: 2019-01-30
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • HP Care Pack Services are sold separately. Service levels and response times for HP Care Packs may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit http://www.hp.com/go/carepack-services.
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