We want your shopping experience on HP Shopping Indonesia Online Store to be quick and easy. If you have a question or need further information, and you can't find the answers you need below, please call us at 007-803-331-5068 (toll free) Option 1 then 2 to speak to our representative or email Our contact center is open from Monday-Friday from 09:00 to 18:00, excluding Saturday, Sunday and public holidays.

You have simply ways to make payment by selecting from Bank Transfer, Cash-on-Delivery (COD), or make a payment online by credit card or installment plan.


Cash-on-Delivery (COD)

  • You can make a payment directly to the delivery staff (Forwarder) upon delivery. Maximum limitation for Cash-on-Delivery is IDR 2,000,000. Our Customer Service Representative will call you to confirm your order. We will cancel your order if we are unable to contact you and/or receive order confirmation within 3 days.

Online debit/credit card payment online

  • Make a secure payment online by debit or credit card to keep it fast, simple and convenient method. Veritrans payment gateway is in compliance with international standards so you can rest assured that your payment is safe.

Credit card - 0% installment plan

  • Currently this option is available for Bank Mandiri (12 months with minimum purchase Rp.7,000,000). We will add many more options in the future.

Partial Payment

  • This option is available exclusively for B2B (corporate) customer via call center channel. Please contact us for more detail.
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