Remote problem diagnosis and support
Repair at a designated HP service center
Complete service coverage
HP 3 year Care Pack w/Return to Depot Support for Multifunction Printers
Reduce the hassle of hardware issues with HP Return to Depot Service. Get high quality remote troubleshooting assistance. If repairs are needed, ship or deliver your failed unit to an HP service center and enjoy delivery of fully operational unit to your location- with shipping included.
Return service made easy
Send your hardware to an HP designated service center. You can either ship it or deliver it in person - whichever works best for you.
Covers all parts and labor needed to repair your HP product or replacement if it cannot be repaired.
HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.
Reliable offsite repair
Enjoy the expertise and experience of our offsite service for quick repairs on the HP hardware you need.
Support you can count on
Know that your hardware will be fully operational as soon as possible thanks to our knowledgeable expertise and efficient service and support.
|Support type||Return to depot|
|Coverage window||Standard workdays - 9 hours|
|Response Time||Repaired within 3-7 business days|
|Service method||Depot repair|
|Warranty coverage||In warranty|
|Logistics options||Customer carry-in or shipment|
|Place of service||Offsite|
- Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.