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HK$3,460.00
Free Delivery
This carepack required to order within 90 days after hardware purchase.
  • Remote problem diagnosis and telephone support

  • Prepaid shipment to HP repair center

  • 3-5 business day offsite repair[1]

  • Prepaid return shipment

  • Defective Media Retention

HP 4 year Pickup and Return Hardware Support w/DMR for HP Notebooks

In stock
SKU
UB0B4E

Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Stay in control of your data

You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Specifications
More Information
Sku
Sku UB0B4E
Filters
Duration 4 years
Support type Pickup and return
Coverage window Standard workdays - 9 hours
Response Time Repaired within 3-7 business days
Core Features
Additional information Excludes external monitor
Service method Depot repair
Warranty coverage In warranty
Logistics options Courier pick up and return
Place of service Offsite
This carepack required to order within 90 days after hardware purchase.
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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