Global service where you travel
Remote problem diagnosis and support
We'll provide the parts
Standard hours where you are
In-person and Onsite
Defective Media Retention
HP 3 year Next Business Day Onsite HW Support w/Defective Media Retention/Travel for Notebooks
Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Next Business Day Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient next-business-day onsite response time in many countries around the world. When dealing with defective storage media, you maintain control of your sensitive data.
Support around the world
In most places work takes you, chances are we’ll be there too, with onsite support available in more than 80 countries across the globe.
Onsite support, where you are
When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there the next business day to get you up and running and back to business.
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
|Support type||Onsite repair|
|Coverage window||Standard workdays - 9 hours|
|Response Time||Next business day response|
|Additional information||Excludes external monitor|
|Service method||Onsite repair|
|Warranty coverage||In warranty|
|Place of service||Onsite|
-  Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.