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  • Remote problem diagnosis and support

  • Exchange by a technician the next business day¹

  • No shipping required

  • Complete service coverage

HP 2 year Care Pack w/Onsite Exchange for Officejet Pro Printers

In stock
SKU
UG500E
HP 2 year Care Pack w/Onsite Exchange for Officejet Pro Printers

Minimize downtime and maximize convenience. Get back up and running quickly with HP Next Business Day¹ Onsite Exchange Service. Get high quality remote troubleshooting assistance and, if necessary, a expert certified technician will exchange the device for you, at your site, the next business day.

Fast, easy exchange service done for you

Our experts are ready to help. Get the convenience and expertise of a certified technician who will perform an exchange for you the next business day.¹

Convenient pick up and delivery

You pay no shipping costs with convenient door-to-door pick up and delivery.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

Access to electronic support information and services

Specifications
More Information
Sku
Sku UG500E
Filters
Duration 2 years
Support type Exchange
Coverage window Standard workdays - 9 hours
Response Time Exchange shipped next business day
Core Features
Service method Onsite unit exchange
Warranty coverage In warranty
Place of service Onsite
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  • Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at www.support.microsoft.com/lifecycle

In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processors

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