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Part Number: UQ891E

HP 5 year 4 hour Onsite 13x7 Solution Support for RPOS

£651.60

VAT incl.

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HP 5 year 4 hour Onsite 13x7 Solution Support for RPOS
£651.60VAT incl.
When operate on an extended schedule, 7 days a week, you can't wait for your Point of Sales Solution to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.

    Accessories

    Features

    Get back to work quickly

    Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).

    Troubleshoot remotely

    HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.

    Get fast onsite service

    For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support [1] on the POS solution hardware to return them to operating condition.

    Keep your POS systems up and running

    For HP Retail Point-of-Sale (POS) systems, this service covers the base unit as well as attached HP-branded peripherals.

    Technical details

    Support typeOnsite repair
    Duration5 years
    Response time4 hour response
    Coverage window7 days a week - 13 hours
    Place of serviceOnsite
    Service methodOnsite repair
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredYes

    Reviews

      Features

      • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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      HP 5 year 4 hour Onsite 13x7 Solution Support for RPOS

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