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0207 660 3858

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Part Number: UM998E

HP 4 year Next Business Day Onsite Solution Support w/Defective Media Retention for RPOS

£104.40

VAT incl.

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Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

Speak to a Sales Specialist about this Business product.

Contact HP

0207 660 3858

Contact HP hpstoresalesuk@hp.com
£104.40 VAT incl.
When hardware issues come up, the sooner you can get running again, the better. Our HP Hardware Next Business Day Onsite Solution Support is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.

Accessories

Features

Support coverage for your entire POS solution

Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

We'll be there the next business day

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

  • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Technical details

Support type Onsite repair
Duration 4 years
Response time Next business day response
Coverage window Standard workdays - 9 hours
Place of service Onsite
Service method Onsite repair
Warranty coverage In warranty
Care Pack type Electronic
Registration required Yes

Compatible products

Expand All

HP Care Pack Services

  • HP 3/3/3 AiO/POS Model 141 Warranty (1HJ46AV)
  • HP 3/3/3 AiO/POS Model 143 Warranty (1HJ47AV)
  • HP 3/3/3 AiO/POS Model 145 Warranty (1HJ48AV)
  • HP 3/3/3 AiO 18.5 Model 9118 Warranty (3AB29AV)
  • HP 3/3/3 AiO Model 9115 Warranty (3AB30AV)
  • HP 3/3/3 HP Engage Flex Pro-C Warranty (3DX35AV)
  • HP 3/3/3 AiO Warranty (B0T18AV)
  • HP 3/3/3 AiO Warranty (F6G19AV)
  • HP 3/3/3 SFF/ST Warranty (F6G41AV)
  • HP 3/3/3 AiO 18.5 Warranty (M9W36AV)
  • HP 3/3/3 AiO Warranty (M9W37AV)
  • HP 3/3/3 DM (Retail) Warranty (N0C77AV)

Point of Sale Solutions

  • HP RP5 Retail System Model 5810 (J2V33EA)
  • HP Engage Go Mobile System (4WA24EA)
  • HP Engage Go Mobile System (4WA25EA)
  • HP Engage Go Mobile System (4WA26EA)
  • HP Engage Flex Pro-C Retail System (4WA07EA)
  • HP Engage Flex Pro-C Retail System (4WA08EA)
  • HP Engage Flex Pro-C Retail System (4WA09EA)
  • HP Engage Flex Pro-C Retail System (4WA10EA)
  • HP Engage Flex Pro-C Retail System (4WA11EA)
  • HP Engage One All-in-One System Model 141 (4WA12EA)
  • HP Engage One All-in-One System Model 145 (4WA22EA)
  • HP RP7 Retail System Model 7800 (F7U15EA)
  • HP RP7 Retail System Model 7800 (F7U19EA)
  • HP RP7 Retail System Model 7800 (F7U21EA)
  • HP RP7 Retail System Model 7800 (F7U24EA)
  • HP RP5 Retail System Model 5810 (J2V26EA)
  • HP RP5 Retail System Model 5810 (J2V27EA)
  • HP RP5 Retail System Model 5810 (J2V29EA)
  • HP RP5 Retail System Model 5810 (J2V34EA)
  • HP RP2 Retail System Model 2000 (J9C73EA)
  • HP RP2 Retail System Model 2000 (J9C79EA)
  • HP RP2 Retail System Model 2030 (K1D02EA)
  • HP RP2 Retail System Model 2030 (K1D03EA)
  • HP RP2 Retail System Model 2030 (K1D09EA)
  • HP RP2 Retail System Model 2030 (K1D11EA)
  • HP rp5000 Point of Sale (PL221ES)
  • HP rp5000 Point of Sale (PW147ES)
  • HP rp5000 Point of Sale (PX825EC)
  • HP rp5000 Point of Sale (PX826EC)
  • HP RP9 G1 Retail System Model 9018 (T0F12EA)
  • HP RP9 G1 Retail System Model 9018 (T0F13EA)
  • HP RP9 G1 Retail System Model 9018 (T0F14EA)
  • HP RP5 Retail System Model 5810 (T0F15EA)
  • HP MP9 G2 Retail System (T9B73EA)
  • HP MP9 G2 Retail System (T9B74EA)
  • HP MP9 G2 Retail System (T9B78EA)
  • HP MP9 G2 Retail System (T9B80EA)
  • HP MP9 G2 Retail System (T9B81EA)
  • HP RP9 G1 Retail System Model 9018 (T9B84EA)
  • HP RP9 G1 Retail System Model 9018 (T9B85EA)
  • HP RP9 G1 Retail System Model 9018 (T9B86EA)
  • HP RP5 Retail System Model 5810 (T9B87EA)
  • HP RP9 G1 Retail System Model 9015 (V8L63EA)
  • HP RP9 G1 Retail System Model 9015 (V8L64EA)
  • HP RP9 G1 Retail System Model 9015 (V8L65EA)
  • HP RP9 G1 Retail System Model 9015 (V8L66EA)
  • HP RP9 G1 Retail System Model 9018 (V8L67EA)
  • HP RP9 G1 Retail System Model 9018 (V8L68EA)
  • HP RP9 G1 Retail System Model 9015 (V8L70EA)
  • HP RP9 G1 Retail System Model 9015 (V8L71EA)
  • HP RP9 G1 Retail System Model 9015 (V8L72EA)
  • HP RP9 G1 Retail System Model 9015 (V8L73EA)
  • HP RP9 G1 Retail System Model 9015 (V8L74EA)
  • HP RP9 G1 Retail System Model 9015 (V8L75EA)
  • HP RP9 G1 Retail System Model 9015 (V8L77EA)
  • HP RP2 Retail System Model 2000 (X9D11EA)
  • HP RP2 Retail System Model 2030 (X9D12EA)
  • HP RP5 Retail System Model 5810 (X9D13EA)
  • HP RP5 Retail System Model 5810 (X9D14EA)
  • HP RP5 Retail System Model 5810 (X9D15EA)
  • HP RP2 Retail System Model 2000 (Y6A38EA)
  • HP RP5 Retail System Model 5810 (Y6A39EA)
  • HP RP9 G1 Retail System Model 9018 (Y6A40EA)
  • HP RP2 Retail System Model 2000 (Y6A41EA)
  • HP MP9 G2 Retail System (Y6A42EA)
  • HP MP9 G2 Retail System (Y6A43EA)
  • HP Engage One All-in-One System Model 141 (Y6A76EA)
  • HP Engage One All-in-One System Model 141 (Y6A77EA)
  • HP Engage One All-in-One System Model 141 (Y6A78EA)
  • HP Engage One All-in-One System Model 141 (2VQ59EA#ABU)
  • HP Engage One All-in-One System Model 141 (2VQ60EA#ABU)
  • HP Engage One All-in-One System Model 141 (2VQ61EA#ABU)
  • HP Engage One All-in-One System Model 141 (2VQ62EA#ABU)
  • HP RP5 Retail System Model 5810 (P4Y50AW#ABU)
  • HP RP5 Retail System Model 5810 (P4Y51AW#ABU)
  • HP RP5 Retail System Model 5810 (P4Y52AW#ABU)
  • HP Engage One All-in-One System Model 141 (Y6A79EA#ABU)
  • HP RP5 Retail System Model 5810 (2VQ64EA)
  • HP RP5 Retail System Model 5810 (2VQ65EA)
  • HP RP5 Retail System Model 5810 (2VQ66EA)
  • HP RP5 Retail System Model 5810 (2VQ67EA)
  • HP RP2 Retail System Model 2000 (2VQ68EA)
  • HP RP2 Retail System Model 2000 (2VQ69EA)
  • HP RP2 Retail System Model 2030 (2VQ70EA)
  • HP RP2 Retail System Model 2030 (2VQ71EA)
  • HP RP2 Retail System Model 2030 (2VQ72EA)
  • HP RP2 Retail System Model 2030 (2VQ73EA)
  • HP RP2 Retail System Model 2000 (2VQ74EA)
  • HP RP2 Retail System Model 2030 (2VQ75EA)
  • HP RP7 Retail System Model 7800 (2VQ76EA)
  • HP RP7 Retail System Model 7800 (2VQ77EA)
  • HP RP7 Retail System Model 7800 (2VQ79EA)
  • HP RP7 Retail System Model 7800 (2VQ80EA)
  • HP RP7 Retail System Model 7800 (2VQ81EA)
  • HP RP7 Retail System Model 7800 (2VQ82EA)
  • HP MP9 G2 Retail System (2VR13EA)
  • HP MP9 G2 Retail System (2VR14EA)
  • HP MP9 G2 Retail System (2VR15EA)
  • HP MP9 G2 Retail System (2VR16EA)
  • HP MP9 G2 Retail System (2VR17EA)
  • HP MP9 G2 Retail System (2VR18EA)
  • HP MP9 G2 Retail System (2VR19EA)
  • HP MP9 G2 Retail System (2VR20EA)
  • HP MP9 G2 Retail System (2VR21EA)
  • HP MP9 G2 Retail System (2VR22EA)
  • HP MP9 G2 Retail System (2VR23EA)
  • HP MP9 G2 Retail System (2VR24EA)
  • HP MP9 G4 Retail System (2VR39EA)
  • HP MP9 G4 Retail System (2VR40EA)
  • HP MP9 G4 Retail System (2VR41EA)
  • HP MP9 G4 Retail System (2VR42EA)
  • HP MP9 G4 Retail System (2VR43EA)
  • HP MP9 G4 Retail System (2VR44EA)
  • HP MP9 G4 Retail System (2VR45EA)
  • HP MP9 G4 Retail System (2VR46EA)
  • HP MP9 G4 Retail System (4VZ81EA)
  • HP MP9 G4 Retail System (4VZ82EA)
  • HP MP9 G4 Retail System (4VZ83EA)
  • HP Engage Go Mobile System (4VZ95EA)
  • HP Engage Go Mobile System (4VZ96EA)
  • HP Engage Go Mobile System (4VZ97EA)
  • HP Engage Go Mobile System (4VZ98EA)
  • HP Engage Go Mobile System (4VZ99EA)
  • HP Engage Go Mobile System (4WA00EA)
  • HP Engage Go Mobile System (4WA01EA)
  • HP Engage Flex Pro Retail System (4WA02EA)
  • HP Engage Flex Pro Retail System (4WA03EA)
  • HP Engage Flex Pro Retail System (4WA04EA)
  • HP Engage Flex Pro Retail System (4WA05EA)
  • HP Engage Flex Pro Retail System (4WA06EA)

Point of Sales System Options

  • HP RP9 Slim 230w Power Supply (1AJ90AA)
  • HP RP9 Integrated Dual-Head MSR (Y3U27AA)

Rack Brackets/Bezels/ Panels/Rails/ Trays/Mounting

  • HP Engage One 10.1-inch Display VESA Plate Kit (2WY48AA)

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HP 4 year Next Business Day Onsite Solution Support w/Defective Media Retention for RPOS

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