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Part Number: UG187E

HP 3 year Care Pack w/Standard Exchange for Printers

£13.99

VAT incl.

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Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

HP 3 year Care Pack w/Standard Exchange for Printers
£13.99VAT incl.
This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.

    Accessories

    Features

    Replacement parts and materials

    Replacement of your HP product will use standard freight shipping and delivery, however, upgraded shipping is available for a fee

    Technical details

    Support typeExchange
    Duration3 years
    Response timeExchange shipped within 4-7 business days
    Coverage windowStandard workdays - 9 hours
    Place of serviceOffsite
    Service methodStandard unit exchange
    Logistics optionsCustomer ships defective, courier ships replacement
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredYes

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    Reviews

      • 1
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      • 5
      • 16/10/2020 18:03

      The replacement process has been far too convoluted. I still have the 2nd replacement printer, which now needs to be collected but am still waiting for HP to make contact. It is very difficult to get through to speak to someone on each occasion of this process.

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      • 5
      • 08/09/2020 17:35

      No further comment

      • 1
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      • 4
      • 5
      • 07/09/2020 16:27

      excellent choice to add to availability, very welcome and reassuring

      • 1
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      • 4
      • 5
      • 07/09/2020 15:02

      Very good value.

      • 1
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      • 5
      • 04/09/2020 18:44

      Thankfully I have not yet had to use it.

      • 1
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      • 4
      • 5
      • 02/09/2020 15:09

      Great idea

      • 1
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      • 5
      • 01/09/2020 16:15

      Brilliant.

      • 1
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      • 5
      • 25/04/2020 10:10

      Cover I hope I don't need

      • 1
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      • 5
      • 20/04/2020 14:49

      Worth the small extra

      • 1
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      • 4
      • 5
      • 11/03/2020 19:30

      well worth the extra money

      • 1
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      • 5
      • 14/02/2020 19:56

      Straight forward Cover Package giving total piece of mind.

      • 1
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      • 5
      • 06/02/2020 15:19

      ✔️👍👍

      • 1
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      • 4
      • 5
      • 04/02/2020 13:54

      Useful to have

      • 1
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      • 5
      • 02/02/2020 12:06

      Unable to print certificate & unable to resolve this with HP. The product may be good but the way of issuing the certificate clearly has flaws.

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      • 5
      • 02/01/2020 16:17

      It's just nice to know if anything goes wrong I can get help with it so I feel comfortable being covered

      • 1
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      • 5
      • 10/12/2019 17:25

      The product is very good

      • 1
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      • 5
      • 10/12/2019 15:24

      Dont appear to have a contact telephone/email number for a fault repair.

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      • 5
      • 04/10/2019 12:38

      A good Insurance cover for the piece of mine, should any thing go wrong with the machine.

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      • 5
      • 19/09/2019 08:26

      Appears to be very good. Faulty printer replaced, as per telephone conversation with customer service department.

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      • 5
      • 06/09/2019 05:47

      Well worth the additional cost.

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      • 5
      • 19/08/2019 20:36

      Great printer

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      • 5
      • 27/07/2019 06:26

      Seems a reasonable additional package

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      • 5
      • 19/04/2019 15:31

      Good

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