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Part Number: UG124E

HP 1 year Care Pack with enhanced next business day exchange service

£4.99

VAT incl.

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Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

HP 1 year Care Pack with enhanced next business day exchange service
£4.99VAT incl.
You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.

    Accessories

    Features

    Fast exchange service made easy

    A permanent replacement product is shipped overnight via premium local shipping to your location (conditions apply).

    Must be purchased while the standard warranty is in effect and provides three years of coverage from the hardware purchase date.

    Covers the replacement of your HP product and all shipping costs.

    Easy, no cost shipping

    No need to worry about shipping costs - we have it covered for you.

    Help is on the line

    Take advantage of our expert support specialists ready to provide remote assistance.

    Technical details

    Support typeExchange
    Duration1 year
    Response timeNext business day response
    Coverage windowStandard workdays - 9 hours
    Place of serviceOffsite
    Service methodAdvanced unit exchange
    Logistics optionsCourier shipment and defective return
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredYes

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    Reviews

      • 1
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      • 4
      • 5
      • 09/09/2020 15:31

      Not used it yet!

      • 1
      • 2
      • 3
      • 4
      • 5
      • 28/07/2020 17:41

      Haven't used so nothing to say.

      • 1
      • 2
      • 3
      • 4
      • 5
      • 23/05/2020 07:26

      I cannot get my new hp printer to work.

      • 1
      • 2
      • 3
      • 4
      • 5
      • 26/03/2020 08:33

      Excellent

      • 1
      • 2
      • 3
      • 4
      • 5
      • 24/02/2020 15:27

      Not had a occasion to use it yet but it sounds good.

      • 1
      • 2
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      • 4
      • 5
      • 14/01/2020 15:09

      Have not felt the benefit of this package. YET.

      • 1
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      • 5
      • 10/12/2019 19:44

      It’s no use if it doesn’t resolve my problem

      • 1
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      • 5
      • 21/11/2019 13:23

      No comment, unused at present.

      • 1
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      • 5
      • 11/11/2019 16:56

      Whate Customer care you have behaved like jokers and Clowns , over 50 messages so far lots asking how HP preformed , YOU DID NOT

      • 1
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      • 5
      • 22/04/2019 16:47

      Good

      • 1
      • 2
      • 3
      • 4
      • 5
      • 19/04/2019 15:30

      Very recommended.

    Features

    • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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