Speak to a Sales Specialist about this Business product.

0207 660 3858

more item(s) in your basket

Sub Total
Excluding delivery and voucher code discounts.
Go to basket

Free delivery on all orders over £25 to mainland UK, Scotland & N.I.

{​​​​​{​​​​​firstName}​​​​​}​​​​​, You have successfully registered to the HP Employee Store.

{​​​​​{​​​​​firstName}​​​​​}​​​​​, You have successfully registered to the HP Benefit Store.

{​​​​​{​​​​​firstName}​​​​​}​​​​​, You have successfully registered to the HP Student Store.

{​​​​​{​​​​​firstName}​​​​​}​​​​​, You have successfully registered to the HP Friends & Family store.

Thanks - you have successfully opted into our newsletter


You have successfully registered to the HP Online Store.

{​​​​​{​​​​​firstName}​​​​​}​​​​​, You have successfully registered to the HP Business Club.


Part Number: UC995E

HP 2 Year Care Pack (pickup & return service)


VAT incl.

Add to basket
Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

HP 2 Year Care Pack (pickup & return service)
£39.00VAT incl.
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.
  • Connect with knowledgeable agents by phone or chat, available to you 5 days per week, and get the support you need
  • Enjoy the convenience of Remote diagnosis from our team of experts
  • Enjoy a door-to-door service including pick up, repair and return of the supported hardware.



Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you when you need us.

Connect with knowledgeable agents, available to you 5 days per week (between 8:00pm and 5:00pm, Monday through Friday excluding HP holidays) and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Technical details

Support typePickup and return
Duration2 years
Response timeRepaired within 3-7 business days
Coverage windowStandard workdays - 9 hours
Place of serviceOffsite
Service methodDepot repair
Logistics optionsCourier pick up and return
Warranty coverageIn warranty
Care Pack typeElectronic
Registration requiredYes

Compatible products

See less

  • OMEN 30L Desktop GT13-0033na PC (1T0B9EA)
  • OMEN 30L Desktop GT13-1002na PC (403M6EA)
  • OMEN 30L Desktop GT13-0071na PC (2L3B1EA)
  • OMEN by HP Obelisk Desktop 875-0055na Bundle PC 7DR77EA (7DR77EA)
  • HP ENVY 27-b211na Bundle All-in-One PC 6WR54EA (6WR54EA)
  • OMEN 25L Desktop GT12-1006na PC (447C2EA)
  • OMEN 25L Desktop GT12-0171na PC (348P6EA)
  • HP Pavilion 27-r100na Desktop PC 4FQ80EA (4FQ80EA)
  • OMEN by HP Obelisk Desktop 875-0060na (7ZS47EA)
  • OMEN 30L Desktop GT13-0087na PC (386Z3EA)
  • OMEN 25L Desktop GT12-0051na PC (1H9G3EA)
  • OMEN by HP 880-127naBundle Desktop PC 2XC02EA (2XC02EA)
  • HP Pavilion Desktop 590-p0006na Bundle PC 3ZZ31EA (3ZZ31EA)
  • HP Pavilion Gaming 690-0012na Desktop PC 4GK19EA (4GK19EA)
  • HP Pavilion Desktop TP01-1006na Bundle PC (1D9Y6EA)
  • HP Pavilion 24-k0012na Bundle PC (1D9X8EA)
  • HP Pavilion Gaming - TG01-0007na (8UN66EA)
  • HP Pavilion 24-xa1010na Bundle PC 7DW37EA (7DW37EA)
  • HP Pavilion Gaming Desktop TG01-1039na PC (348P8EA)
  • HP Pavilion 24-k0003na Bundle PC (1D9X7EA)
  • OMEN by HP Obelisk Desktop 875-0007na Bundle PC 5MK38EA (5MK38EA)
  • HP ENVY 27-b210na Bundle All-in-One PC 6WQ51EA (6WQ51EA)
  • HP Pavilion All-in-One - 27-xa0047na (9MP71EA)
  • HP ENVY 27-b205na All-in-One PC 4DU47EA (4DU47EA)
  • HP Pavilion Wave 600-a050na Desktop PC Y1B90EA (Y1B90EA)
  • OMEN by HP Obelisk Desktop 875-0024na Bundle PC 5QR95EA (5QR95EA)
  • OMEN by HP Obelisk Desktop 875-1009na (9FD67EA)
  • OMEN 25L Desktop - GT11-0012na (9ZA30EA)
  • OMEN by HP Obelisk Desktop 875-0053na Bundle PC 7DT97EA (7DT97EA)
  • HP ENVY Curved 34-b199na Bundle All-in-One PC 2DA26EA (2DA26EA)
  • OMEN by HP Obelisk Desktop 875-0072na (9FF25EA)
  • HP Pavilion Wave 600-a035na Desktop PC Y6X34EA (Y6X34EA)
  • OMEN 25L Desktop - GT12-0045na (9YT63EA)
  • HP ENVY Desktop TE01-1004na Bundle PC (1F9R0EA)
  • OMEN by HP Obelisk Desktop 875-0073na (9FG11EA)
  • HP Pavilion Gaming Desktop TG01-1042na PC (348Q0EA)
  • HP Pavilion 27-xa0036na Bundle PC 7GU45EA (7GU45EA)
  • OMEN by HP Obelisk Desktop 875-0057na Bundle PC 7GS03EA (7GS03EA)
  • HP Pavilion 27-xa0003na Bundle PC 5MH70EA (5MH70EA)
  • OMEN 30L Desktop GT13-0044na PC (162K5EA)
  • OMEN 25L Desktop GT12-0184na PC (37L65EA)
  • OMEN by HP Obelisk Desktop 875-0018na Bundle PC 5MK95EA (5MK95EA)
  • HP ENVY Curved 34-b103na Bundle All-in-One PC 7DL13EA (7DL13EA)
  • HP Pavilion Gaming Desktop TG01-1006na PC (1F1C5EA)
  • HP Pavilion 24-xa0199na Bundle PC 4ZJ72EA (4ZJ72EA)
  • OMEN by HP Obelisk Desktop 875-0056na (7ED68EA)
  • OMEN by HP Obelisk Desktop 875-0067na Bundle PC 8AS34EA (8AS34EA)
  • HP ENVY Desktop 795-0018na Bundle PC 8KG76EA (8KG76EA)
  • OMEN by HP Obelisk Desktop 875-0051na (7DR60EA)
  • OMEN by HP 880-101na Desktop PC 2XB53EA (2XB53EA)
  • OMEN by HP Obelisk Desktop 875-1003na Bundle PC 7DM00EA (7DM00EA)
  • HP Pavilion All-in-One - 27-xa0046na (9MP70EA)
  • OMEN 25L Desktop GT12-1005na PC (43J05EA)
  • HP Pavilion 24-xa1006na Bundle PC 6ZS68EA (6ZS68EA)
  • OMEN 25L Desktop GT12-0049na PC (1D4A0EA)
  • HP Pavilion 24-k0007na Bundle PC (1E0C2EA)
  • HP Pavilion Gaming Desktop TG01-1033na PC (2F3A1EA)
  • HP Pavilion Gaming 690-0046na Bundle Desktop PC 7GU58EA (7GU58EA)
  • HP ENVY Desktop - TE01-0008na (9HB96EA)
  • HP Pavilion Gaming Desktop TG01-0021na Bundle PC (1F1C4EA)
  • HP Pavilion 24-xa1007na Bundle PC 7DZ60EA (7DZ60EA)
  • OMEN by HP Obelisk Desktop 875-0044na Bundle PC 7DL77EA (7DL77EA)
  • OMEN by HP Obelisk Desktop 875-0010naBundle PC 4ZJ40EA (4ZJ40EA)
  • OMEN by HP 880-108na Desktop PC 3QX23EA (3QX23EA)
  • OMEN by HP Obelisk Desktop 875-0004na Bundle PC 5MM37EA (5MM37EA)
  • OMEN by HP 880-157na Bundle Desktop PC 7EB74EA (7EB74EA)
  • OMEN by HP Obelisk Desktop 875-0037na Bundle PC 6VJ45EA (6VJ45EA)
  • OMEN 25L Desktop - GT12-0010na (9YK26EA)
  • HP ENVY Desktop TE01-0999nn PC (20V10EA)
  • HP Pavilion 24-k0004na Bundle PC (2R7B9EA)
  • HP ENVY 795-0005na Desktop PC 4FT20EA (4FT20EA)
  • HP Pavilion 27-xa0034na Bundle PC 7DZ47EA (7DZ47EA)
  • OMEN 30L Desktop GT13-1001na PC (437N1EA)
  • OMEN 25L Desktop GT12-1009na PC (447C3EA)
  • HP Pavilion Gaming 690-0039na Bundle Desktop PC 7DR51EA (7DR51EA)
  • OMEN by HP 880-160naBundle Desktop PC 4NH02EA (4NH02EA)
  • HP ENVY Curved 34-b101naBundle All-in-One PC 4RU03EA (4RU03EA)
  • HP Pavilion Gaming 690-0025na Bundle Desktop PC 6KQ37EA (6KQ37EA)
  • OMEN 30L Desktop GT13-0085na PC (3A8M9EA)
  • HP Pavilion Gaming Desktop TG01-1043na PC (38H74EA)
  • HP Pavilion Gaming 790-0002na Desktop PC 4RS76EA (4RS76EA)
  • HP Pavilion Wave 600-a059na Desktop PC Y6X36EA (Y6X36EA)
  • HP Pavilion Wave 600-a055na Desktop PC Y1C11EA (Y1C11EA)
  • HP Pavilion Desktop TP01-0006na Bundle PC (1F1C6EA)
  • OMEN by HP Obelisk Desktop 875-0052na Bundle PC 7DT05EA (7DT05EA)
  • HP Pavilion Wave 600-a030na Desktop PC Y1B89EA (Y1B89EA)
  • OMEN by HP 880-112na Desktop PC 2XB55EA (2XB55EA)
  • HP Pavilion 27-xa0038na Bundle PC 7GP33EA (7GP33EA)
  • OMEN 25L Desktop GT12-0174na PC (368H7EA)
  • HP Pavilion Desktop TP01-1024na Bundle PC (36U35EA)
  • HP Pavilion Desktop 590-p0010na Bundle PC 3ZZ35EA (3ZZ35EA)
  • OMEN 25L Desktop GT12-0182na PC (37L64EA)
  • OMEN by HP 880-168naBundle Desktop PC 4NH03EA (4NH03EA)
  • HP Pavilion 27-d0010na Bundle PC (1H3P9EA)
  • HP Pavilion 24-xa0023na Bundle PC 6WN29EA (6WN29EA)
  • HP Pavilion Desktop TP01-1023na Bundle PC (24F43EA)
  • HP Pavilion 24-xa0016na Bundle PC 5MJ11EA (5MJ11EA)
  • HP ENVY 27-b209na Bundle All-in-One PC 6SX97EA (6SX97EA)
  • HP Pavilion 27-xa0011naBundle Desktop PC 5MK21EA (5MK21EA)
  • OMEN by HP Obelisk Desktop 875-0011na Bundle PC 5MK17EA (5MK17EA)
  • OMEN 30L Desktop - GT13-0046na (9YX60EA)
  • OMEN by HP 880-153na Bundle Desktop PC 7DW96EA (7DW96EA)
  • HP Pavilion Gaming 690-0045na Bundle Desktop PC 7DX83EA (7DX83EA)
  • HP Pavilion Gaming 690-0021na Desktop PC 4DU52EA (4DU52EA)
  • HP Pavilion 24-k0008na Bundle PC (1E0C3EA)
  • HP Pavilion Desktop TP01-1009na Bundle PC (1H9H0EA)
  • HP Pavilion 24-xa0028na Bundle PC 7SG46EA (7SG46EA)
  • HP ENVY Desktop 795-0012na Bundle PC 6WJ57EA (6WJ57EA)
  • HP Pavilion 27-d0014na Bundle PC (1Y2L8EA)
  • HP Pavilion 27-d0009na Bundle PC (1Y2L7EA)
  • OMEN 25L Desktop GT12-1011na PC (447C5EA)
  • HP Pavilion 27-xa0000na Bundle All-in-One PC 5ML30EA (5ML30EA)
  • HP Pavilion 27-xa0013naBundle Desktop PC 5MK14EA (5MK14EA)
  • HP Pavilion 27-xa0041na Bundle PC 7GU25EA (7GU25EA)
  • HP Pavilion Desktop - TP01-0020na (9ET01EA)
  • OMEN by HP Obelisk Desktop 875-0050naBundle PC 4ZJ34EA (4ZJ34EA)
  • HP Pavilion All-in-One - 27-xa0044na (8XE84EA)
  • HP ENVY Desktop 795-0011na Bundle PC 6SR01EA (6SR01EA)
  • HP ENVY All-in-One 32-a1001na PC (1D9Y1EA)
  • HP ENVY Desktop - TE01-0005na (9EY83EA)
  • HP Pavilion 24-k0038na Bundle PC (3F1V2EA)
  • HP Pavilion 27-xa0012naBundle Desktop PC 5MK92EA (5MK92EA)
  • OMEN 25L Desktop GT12-0068na PC (1P0C5EA)
  • HP ENVY 795-0007na Desktop PC 4FQ76EA (4FQ76EA)
  • HP Pavilion Desktop 590-p0099na Bundle PC 2DA00EA (2DA00EA)
  • HP Pavilion 24-xa0005na Bundle PC 5MK85EA (5MK85EA)
  • HP Pavilion 24-xa1009na Bundle PC 7DU95EA (7DU95EA)
  • HP Pavilion 24-k0022na Bundle PC (38J14EA)
  • HP Pavilion Gaming Desktop TG01-0067na PC (2C6R6EA)
  • HP Pavilion 27-xa0037na Bundle PC 7GW59EA (7GW59EA)
  • HP Pavilion 24-xa0099naBundle Desktop PC 4ZJ54EA (4ZJ54EA)
  • OMEN 30L Desktop GT13-0051na PC (1T0N8EA)
  • HP ENVY All-in-One 32-a1000na PC (1F9N0EA)
  • OMEN by HP Obelisk Desktop 875-0029na Bundle PC 6RP83EA (6RP83EA)
  • HP Pavilion 27-xa0035na Bundle PC 7GU41EA (7GU41EA)
  • HP ENVY 27-b214na Bundle AiO PC 7JU94EA (7JU94EA)
  • OMEN by HP Obelisk Desktop 875-0006na Bundle PC 5MK59EA (5MK59EA)
  • OMEN by HP Obelisk Desktop 875-0063na Bundle PC 8AS44EA (8AS44EA)
  • OMEN 30L Desktop GT13-0090na PC (37L66EA)
  • HP Pavilion Desktop - TP01-0028na (9HL25EA)
  • HP Pavilion 27-d0005na Bundle PC (1K2U8EA)
  • OMEN 25L Desktop GT12-0055na PC (1E0D5EA)
  • OMEN 25L Desktop GT12-1010na PC (447C4EA)
  • HP ENVY 27-b207na All-in-One PC 4RR45EA (4RR45EA)


  • HP ENVY 795-0009na Desktop PC 4DW56EA (4DW56EA)
  • HP ENVY Desktop TE01-0002na Bundle PC 8PS28EA (8PS28EA)
  • HP ENVY Desktop TE01-0000na Bundle PC 8NE66EA (8NE66EA)
  • HP ENVY All-in-One 32-a1003na PC (1P0F4EA#ABU)
  • HP ENVY Desktop TE01-1006na Bundle PC (1P0C7EA#ABU)
  • HP ENVY 795-0006na Desktop PC 4DX07EA (4DX07EA)
  • HP ENVY 795-0010na Desktop PC 4RT22EA (4RT22EA)
  • HP ENVY Curved 34-b102na Bundle All-in-One PC 6WJ54EA (6WJ54EA)
  • HP ENVY Desktop TE01-1000na Bundle PC (1H9G9EA#ABU)
  • HP ENVY All-in-One 32-a1002na PC (1P0C3EA#ABU)
  • HP ENVY Desktop - TE01-0010na (9MC07EA)
  • HP ENVY 27-b208na All-in-One PC 4RT16EA (4RT16EA)
  • HP ENVY Desktop 795-0017na Bundle PC 7ZM31EA (7ZM31EA)
  • HP ENVY Curved 34-b100na All-in-One PC 4MK60EA (4MK60EA)
  • HP ENVY 27-b212na Bundle All-in-One PC 7GS76EA (7GS76EA)
  • HP ENVY Desktop TE01-0003na Bundle PC 9ES69EA (9ES69EA)
  • HP ENVY 27-b206na All-in-One PC 4DV55EA (4DV55EA)

HP Pavilion

  • HP Pavilion Gaming - TG01-0011na (9FB99EA)
  • HP Pavilion Desktop - TP01-0026na (9HJ08EA)
  • HP Pavilion 24-xa0018na Bundle PC 5MJ74EA (5MJ74EA)
  • HP Pavilion Gaming 690-0022na Desktop PC 4DU53EA (4DU53EA)
  • HP Pavilion 24-xa0181na Bundle PC 4ZJ74EA (4ZJ74EA)
  • HP Pavilion Desktop TP01-1010na Bundle PC (1P0J8EA#ABU)
  • HP Pavilion Gaming Desktop TG01-1001na PC (1D4A7EA)
  • HP Pavilion 24-k0020na Bundle PC (1P0C0EA)
  • HP Pavilion Gaming 690-0040na Bundle Desktop PC 7EC02EA (7EC02EA)
  • HP Pavilion 24-xa0006na Bundle PC 5MK75EA (5MK75EA)
  • HP Pavilion 24-r191na All-in-One PC 3ZY26EA (3ZY26EA)
  • HP Pavilion 27-xa0033na Bundle PC 7DR26EA (7DR26EA)
  • HP Pavilion 27-xa0032na Bundle PC 7DR25EA (7DR25EA)
  • HP Pavilion Gaming 690-0020na Desktop PC 4DU51EA (4DU51EA)
  • HP Pavilion Desktop TP01-1011na Bundle PC (1P0J9EA#ABU)
  • HP Pavilion 27-xa0004na Bundle PC 5ML83EA (5ML83EA)
  • HP Pavilion Gaming - TG01-0005na (8UD33EA)
  • HP Pavilion 590-p0042naBundle Desktop PC 5ES29EA (5ES29EA)
  • HP Pavilion Gaming Desktop TG01-0024na PC (1P0C8EA#ABU)
  • HP Pavilion 24-k0019na Bundle PC (1P0B9EA#ABU)
  • HP Pavilion 24-xa0180na Bundle PC 4ZJ73EA (4ZJ73EA)
  • HP Pavilion 24-xa1008na Bundle PC 7DR75EA (7DR75EA)
  • HP Pavilion 27-r104na Desktop PC 4DV56EA (4DV56EA)
  • HP Pavilion 27-xa0014na Bundle PC 5ML39EA (5ML39EA)
  • HP Pavilion 24-xa0020na Bundle PC 5MM23EA (5MM23EA)
  • HP Pavilion Gaming 690-0017na Bundle Desktop PC 5XU47EA (5XU47EA)
  • HP Pavilion Desktop - TP01-0029na (9MC08EA)
  • HP Pavilion 27-d0027na Bundle PC (3F1V3EA#ABU)
  • HP Pavilion Gaming Desktop TG01-1035na PC (2P0X9EA#ABU)
  • HP Pavilion 24-xa0026na Bundle PC 7DY80EA (7DY80EA)
  • HP Pavilion 27-xa0010na Bundle PC 5ML50EA (5ML50EA)
  • HP Pavilion 24-k0018na Bundle PC (1P0B8EA#ABU)
  • HP Pavilion Gaming Desktop TG01-0019na PC (1D4A6EA)
  • HP Pavilion 24-k0017na Bundle PC (1H6A3EA#ABU)
  • HP Pavilion 24-r111na All-in-One PC 4DW64EA (4DW64EA)
  • HP Pavilion Gaming Desktop TG01-1008na PC (1Y8L3EA#ABU)
  • HP Pavilion Desktop TP01-1008na Bundle PC (1K2V2EA)
  • HP Pavilion 27-d0013na Bundle PC (1P0C1EA)
  • HP Pavilion Gaming Desktop TG01-1003na PC (1D4A8EA)
  • HP Pavilion Gaming Desktop TG01-1009na PC (1P0C9EA)


  • OMEN by HP 880-173naBundle Desktop PC 4NG92EA (4NG92EA)
  • OMEN by HP Obelisk Desktop 875-0075na (9HD38EA)
  • OMEN 30L Desktop GT13-0055na PC (200A9EA)
  • OMEN 30L Desktop GT13-0045na PC (162K6EA)
  • OMEN by HP Obelisk Desktop 875-0027na (6RT09EA)
  • OMEN 25L Desktop GT12-0048na PC (1D3Z9EA)
  • OMEN by HP 880-139naBundle Desktop PC 4NH00EA (4NH00EA)
  • OMEN by HP 880-138naBundle Desktop PC 4NG82EA (4NG82EA)
  • OMEN by HP Obelisk Desktop 875-0016na Bundle PC 5MJ45EA (5MJ45EA)
  • OMEN 25L Desktop GT12-1012na PC (447C6EA#ABU)
  • OMEN 30L Desktop GT13-0080na PC (2P0X8EA#ABU)
  • OMEN X Emperium 65 Big Format Gaming Display (4WY70AA)
  • OMEN by HP Obelisk Desktop 875-1007na (7GS71EA)
  • OMEN 25L Desktop GT11-0048na PC (365K2EA#ABU)
  • OMEN by HP 880-552na Bundle Desktop PC 7GW45EA (7GW45EA)
  • OMEN 30L Desktop GT13-0054na PC (200A8EA)
  • OMEN 30L Desktop GT13-0052na PC (1T0C0EA)
  • OMEN by HP Obelisk Desktop 875-0005na Bundle PC 5MM75EA (5MM75EA)
  • OMEN 30L Desktop GT13-0075na PC (2Q4T8EA#ABU)
  • OMEN by HP 880-553na Bundle Desktop PC 7GX23EA (7GX23EA)
  • OMEN by HP 880-551na Bundle Desktop PC 7GW37EA (7GW37EA)
  • OMEN 30L Desktop GT13-0091na PC (387K2EA#ABU)
  • OMEN by HP Obelisk Desktop 875-0068na (8AK60EA)
  • OMEN by HP Obelisk Desktop 875-1008na (8PM99EA)
  • OMEN 30L Desktop GT13-0081na PC (2P9R8EA#ABU)
  • OMEN by HP Obelisk Desktop 875-0012na Bundle PC 5MK32EA (5MK32EA)
  • OMEN by HP 880-148naBundle Desktop PC 4NH01EA (4NH01EA)
  • OMEN 25L Desktop GT12-0050na PC (1D4A1EA#ABU)
  • OMEN by HP Obelisk Desktop 875-0064na (8AX25EA)
  • OMEN by HP 880-100na Desktop PC 2XA63EA (2XA63EA)
  • OMEN 30L Desktop GT13-0079na PC (2P0X7EA#ABU)


    • 1
    • 2
    • 3
    • 4
    • 5
    • 31/05/2019 05:43

    I actually paid extra for 3 years

{0} item was added to your basket

HP 2 Year Care Pack (pickup & return service)

£39.00VAT incl.

VAT Switcher

See our products with or without VAT

Home Customers


Business Customers