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Part Number: UC994E

HP 3 Year Care Pack with Pickup and Return Service*

£49.00

VAT incl.

Add to basket
Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

HP 3 Year Care Pack with Pickup and Return Service*
£49.00VAT incl.

*The specified service term begins the day you buy your HP PC. The service term will be shorter if you buy this plan on a later date to that which you purchased your HP PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.

  • Connect with knowledgeable agents by phone or chat, available to you 5 days per week, and get the support you need
  • Enjoy the convenience of Remote diagnosis from our team of experts
  • Enjoy a door-to-door service including pick up, repair and return of the supported hardware.

Accessories

Features

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Conveniently connect with an HP service representative 5 days a week by phone or chat.

Call or chat online with an HP Care Pack service representative Monday to Friday 8.30am to 6.00pm for convenient, friendly and knowledgeable product service.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Technical details

Support typePickup and return
Duration3 years
Response timeRepaired within 3-7 business days
Coverage windowStandard workdays - 9 hours
Place of serviceOffsite
Service methodDepot repair
Logistics optionsCourier pick up and return
Warranty coverageIn warranty
Care Pack typeElectronic
Registration requiredYes

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Reviews

    • 1
    • 2
    • 3
    • 4
    • 5
    • 11/09/2020 14:28

    have not had to use it up now hopefully never but at least i have it

    • 1
    • 2
    • 3
    • 4
    • 5
    • 26/08/2020 09:35

    Nice to know that this is there if anything goes wrong. Not had to use it and hopefully won't have to.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 26/08/2020 08:01

    3 years pick up warranty for this price is a no brainer

    • 1
    • 2
    • 3
    • 4
    • 5
    • 20/08/2020 15:31

    Not had any experience yet.

    • 1
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    • 3
    • 4
    • 5
    • 10/08/2020 14:34

    Nice little bonus added by your rep at the time of the sale. Hope I'll never need to use it!!

    • 1
    • 2
    • 3
    • 4
    • 5
    • 09/08/2020 15:04

    Good service plan.

    • 1
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    • 3
    • 4
    • 5
    • 26/07/2020 11:16

    Fast service

    • 1
    • 2
    • 3
    • 4
    • 5
    • 30/06/2020 16:52

    Reassuring

    • 1
    • 2
    • 3
    • 4
    • 5
    • 22/06/2020 19:23

    Haven't used it yet on this computer but it's reassuring it's there if needed

    • 1
    • 2
    • 3
    • 4
    • 5
    • 21/06/2020 16:31

    The HP Envy 32 is the worst PC I have ever had. Looks and sounds wonderful but I have lost patience with it as it's gone wrong twice now - just a blank screen both times. Serious software and build problems. I stomached having a return after the first one crashed but cannot go through the whole process again. Utter rubbish and will be returning for my money back. Very disappointed as I loved everything about it except it doesn't work.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 17/06/2020 14:28

    Love it

    • 1
    • 2
    • 3
    • 4
    • 5
    • 01/06/2020 15:07

    Very pleased

    • 1
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    • 5
    • 30/05/2020 07:28

    AT THAT PRICE YOU GOT TO BE NUTS NOT TO

    • 1
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    • 5
    • 19/05/2020 15:21

    Looks good on paper - haven't tried to use this service yet though.

    • 1
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    • 5
    • 02/05/2020 15:53

    Very helpful staff. Flexibility on payment method was useful.

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    • 5
    • 29/04/2020 06:29

    no reason and hopefully no reason to ever use it

    • 1
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    • 5
    • 28/04/2020 17:15

    While I have not yet used the service I feel it was provided at a good value with the product.

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    • 5
    • 20/04/2020 15:27

    Good Service, thanks

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    • 5
    • 02/04/2020 09:05

    takes too long for repair

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    • 5
    • 31/03/2020 11:15

    outstanding thank you

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    • 29/03/2020 17:49

    Thank you!

    • 1
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    • 5
    • 19/03/2020 19:47

    I have already given it.

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    • 5
    • 12/03/2020 15:45

    Order placed, order received, alls well.

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    • 5
    • 03/03/2020 15:32

    Gives individual peace of mind.

    • 1
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    • 5
    • 26/02/2020 20:22

    Very competitively priced

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HP 3 Year Care Pack with Pickup and Return Service*

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