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Part Number: UC994E

HP 3 Year Care Pack with Pickup and Return Service*

£49.00

VAT incl.

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Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

HP 3 Year Care Pack with Pickup and Return Service*
£49.00VAT incl.

*The specified service term begins the day you buy your HP PC. The service term will be shorter if you buy this plan on a later date to that which you purchased your HP PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.

  • Connect with knowledgeable agents by phone or chat, available to you 5 days per week, and get the support you need
  • Enjoy the convenience of Remote diagnosis from our team of experts
  • Enjoy a door-to-door service including pick up, repair and return of the supported hardware.

Accessories

Features

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Conveniently connect with an HP service representative 5 days a week by phone or chat.

Call or chat online with an HP Care Pack service representative Monday to Friday 8.30am to 6.00pm for convenient, friendly and knowledgeable product service.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Technical details

Support typePickup and return
Duration3 years
Response timeRepaired within 3-7 business days
Coverage windowStandard workdays - 9 hours
Place of serviceOffsite
Service methodDepot repair
Logistics optionsCourier pick up and return
Warranty coverageIn warranty
Care Pack typeElectronic
Registration requiredYes

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Reviews

    • 1
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    • 5
    • 26/03/2021 15:43

    great to a free mind

    • 1
    • 2
    • 3
    • 4
    • 5
    • 11/03/2021 16:20

    Hoping I never have to use it!

    • 1
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    • 4
    • 5
    • 01/03/2021 15:33

    Never used

    • 1
    • 2
    • 3
    • 4
    • 5
    • 26/02/2021 19:17

    What you might expect with a unit costing over £2,00!

    • 1
    • 2
    • 3
    • 4
    • 5
    • 15/02/2021 17:11

    Excellent value for money no more headaches and problems help just one click away

    • 1
    • 2
    • 3
    • 4
    • 5
    • 03/02/2021 16:59

    Good safety net, hope it isn't needed

    • 1
    • 2
    • 3
    • 4
    • 5
    • 18/01/2021 09:13

    n/a

    • 1
    • 2
    • 3
    • 4
    • 5
    • 13/01/2021 15:46

    See previous feedback

    • 1
    • 2
    • 3
    • 4
    • 5
    • 08/01/2021 15:19

    none

    • 1
    • 2
    • 3
    • 4
    • 5
    • 31/12/2020 19:13

    Hopefully I will not need it.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 15/12/2020 22:59

    A good product to have on standby but I hope never to use it.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 02/12/2020 23:53

    Hope that it will not be used much but is there for when and if needed. Good value.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 11/11/2020 14:03

    Can only rate on services it offers as haven't had to use it but nice to know support there in need.

    • 1
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    • 3
    • 4
    • 5
    • 23/10/2020 07:20

    Good value, not had to use it yet.

    • 1
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    • 3
    • 4
    • 5
    • 16/10/2020 09:51

    I have not used this. And I hope I never will!

    • 1
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    • 3
    • 4
    • 5
    • 14/10/2020 13:52

    Worth the cost just for peace of mind and technical support.

    • 1
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    • 3
    • 4
    • 5
    • 12/10/2020 18:39

    Very good price. Let’s hope the service is not required.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 11/09/2020 14:28

    have not had to use it up now hopefully never but at least i have it

    • 1
    • 2
    • 3
    • 4
    • 5
    • 26/08/2020 09:35

    Nice to know that this is there if anything goes wrong. Not had to use it and hopefully won't have to.

    • 1
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    • 3
    • 4
    • 5
    • 26/08/2020 08:01

    3 years pick up warranty for this price is a no brainer

    • 1
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    • 4
    • 5
    • 20/08/2020 15:31

    Not had any experience yet.

    • 1
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    • 5
    • 10/08/2020 14:34

    Nice little bonus added by your rep at the time of the sale. Hope I'll never need to use it!!

    • 1
    • 2
    • 3
    • 4
    • 5
    • 09/08/2020 15:04

    Good service plan.

    • 1
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    • 3
    • 4
    • 5
    • 26/07/2020 11:16

    Fast service

    • 1
    • 2
    • 3
    • 4
    • 5
    • 30/06/2020 16:52

    Reassuring

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HP 3 Year Care Pack with Pickup and Return Service*

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