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Part Number: U9BA7E

HP 3 year Next Business Day Onsite Hardware Support for HP 200 series Laptops

£34.80

VAT incl.

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Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

Speak to a Sales Specialist about this Business product.

HP 3 year Next Business Day Onsite Hardware Support for HP 200 series Laptops
£34.80VAT incl.

*The specified service term begins the day you buy your HP PC. The service term will be shorter if you buy this plan on a later date to that which you purchased your HP PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.

    Accessories

    Features

    We’ll be there the next business day[1]

    In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

    Support you can count on

    Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

    Help is on the line - or at your door

    Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

    Technical details

    Support typeOnsite repair
    Duration3 years
    Response timeNext business day response
    Coverage windowStandard workdays - 9 hours
    Place of serviceOnsite
    Service methodOnsite repair
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredYes

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    Reviews

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      • 25/03/2021 17:51

      I haven't used the service as yet and hope never to need it.

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      • 24/11/2020 21:13

      I have contacted a Mr Kulkarni of postsales.carepackregistration@hp.com; on numerous occasions the most recent being Mon 2nd Nov 2020 regarding my complaint , I have not recd a response despite being assured of a response within 5 days to address my complaint , all previous responses have merely been a repetition from Mr Kulkarni . I am extremely disappointed in the lack of professionalism from a internationally renowned company to address a question from a customer who feels aggrieved , a copy of my initial email below ,further copies of responses can be supplied on request Email Subject: Care Pack Registration for HP Store orderSCEO16766931 Name: Robert Traquair | Address: 170 Greenock Road, Paisley, PA3 2LQ Phone: 07971234363 Email: muppet10@sky.com Product Code:6MP37ES#ABU Serial No:CND908002Y Invoice: (Please attach a copy of your original invoice for the hardware) Copy of receipt for original hardware in attachments I Received my registration certificate by email this morning Thursday 22.10.2020 thank you for that,on opening the email I noted that the certificate had an expiry date of 5.01.2023 the care package that I purchased on 20th Oct 2020 was a 3 year care package which would have taken the care warranty until 20th Oct 2023, it appears that the date of purchase of my laptop 4.01.2020 has been utilised to determine the length of the care package, totally ignoring but including the 1 year manufacturer's warranty which is a standard warranty on new items, unless an extended warranty is specifically included in the terms of purchase The 3 year care package should become effective on the termination or expiry of the manufacturer's standard 1 year warranty which would consequently extend the care package until 4.01.2024, I find it quite disingenuous and a possible misrepresentation of the 3 year care package if the certification is not amended to exclude the manufacturer's standard 1 year warranty in the determination of the 3 year care package advertised and purchased I await your response and explanation Sincerely, Robert Traquair

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      • 13/10/2020 11:18

      Needed this product for my laptop

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      • 10/08/2020 15:47

      a

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      • 03/06/2020 07:14

      I'm giving it the benefit of the doubt as I've not used the service - how can I review it? But it's sneaky it seems to be 3 yrs yet actually from date of purchase so two years only. I hope it lives up to the offer.

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      • 24/04/2020 04:23

      Don't know really as I haven't had to call on the service yet.

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      • 23/04/2020 20:16

      Would certainly use Hp again.

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      • 15/10/2019 14:38

      Have not had to use but feel this is an extremely reasonable price for the cover offered, better than that offered by most companies.

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      • 03/06/2019 19:32

      As previous page

    Features

    • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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    HP 3 year Next Business Day Onsite Hardware Support for HP 200 series Laptops

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