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Part Number: U4812E

HP 3 Year Care Pack with Pickup and Return service*

£29.00

VAT incl.

Add to basket
Delivery within 48hrs *

The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

HP 3 Year Care Pack with Pickup and Return service*
£29.00VAT incl.

*The specified service term begins the day you buy your HP PC. The service term will be shorter if you buy this plan on a later date to that which you purchased your HP PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.

  • Connect with knowledgeable agents by phone or chat, available to you 5 days per week, and get the support you need
  • Enjoy the convenience of Remote diagnosis from our team of experts
  • Enjoy a door-to-door service including pick up, repair and return of the supported hardware

Accessories

Features

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you when you need us

Connect with knowledgeable agents, available to you 5 days per week (between 8:00pm and 5:00pm, Monday through Friday excluding HP holidays) and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Technical details

Support typePickup and return
Duration3 years
Response timeRepaired within 3-7 business days
Coverage windowStandard workdays - 9 hours
Place of serviceOffsite
Service methodDepot repair
Logistics optionsCourier pick up and return
Warranty coverageIn warranty
Care Pack typeElectronic
Registration requiredYes

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Reviews

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    • 5
    • 02/09/2020 11:56

    Have not had cause to use it

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    • 5
    • 10/08/2020 15:59

    Have not had the need to use this yet and hope I will never need to. Great price for this service and for the peace of mind it gives.

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    • 5
    • 10/08/2020 15:27

    This is great for three years extra warranty. With collect and return.

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    • 5
    • 10/08/2020 14:43

    Tis gives peace of mind for the reliability of the pc.

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    • 5
    • 03/08/2020 12:10

    Very useful if you are unfortunate to have need to return

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    • 5
    • 23/07/2020 16:28

    It good all the outfits were good so we liked the outfit choices

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    • 5
    • 21/07/2020 05:41

    Not yet used, but seems excellent

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    • 5
    • 16/07/2020 05:57

    peace of mind

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    • 5
    • 10/07/2020 17:37

    extremely good value

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    • 5
    • 09/07/2020 16:39

    Havn't used it so can't comment.

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    • 5
    • 02/07/2020 16:42

    Great value but hope I wont need it in the future but I do have peace of mind.

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    • 5
    • 17/06/2020 20:46

    How can I rate a service I've never used. Typical HP.

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    • 5
    • 10/06/2020 08:51

    Works well when needed

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    • 5
    • 28/05/2020 21:27

    Great insurance cover, value for money.

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    • 5
    • 27/05/2020 15:57

    Difficult to give feed back since i have never used it

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    • 5
    • 26/05/2020 14:27

    Good value

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    • 5
    • 01/05/2020 07:34

    Good value , hope I never need to use it!

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    • 5
    • 28/04/2020 14:47

    Worthwhile

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    • 4
    • 5
    • 24/04/2020 06:40

    Can nopt really tell yet - has not gone wrong.

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    • 5
    • 23/04/2020 18:31

    Hopefully will not need to use it but bought it just in case!

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    • 5
    • 11/03/2020 15:27

    I have not had to send this desktop pc back yet, and I've never needed to use the Returns Service for anything.

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    • 5
    • 06/03/2020 21:24

    The product is very good but I am having difficulty in understanding it's capabilities - so have had one or two teething problems

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    • 5
    • 04/03/2020 15:28

    I have not had to use it and hope I never will, but it is good value for money which hopefully reflects HP's confidence in the reliability of their product.

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    • 5
    • 03/03/2020 16:20

    Terms are good - hopefully I'll not need to use this service!

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    • 5
    • 03/03/2020 12:26

    The information I was given was quite clear hence I signed up for the product.

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HP 3 Year Care Pack with Pickup and Return service*

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