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Part Number: U17Z2E

HP 3 year Active Care Next Business Day Onsite HW Support with DMR forNotebook

£158.40

VAT incl.

Pay in 3 interest-free payments on eligible purchases.

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For purchases between £45 and £2,000 (VAT incl.)

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The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks

HP 3 year Active Care Next Business Day Onsite HW Support with DMR forNotebook
£158.40VAT incl.
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

    Accessories

    Features

    Fast response times

    Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

    Quick resolutions

    Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

    High device uptime

    Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

    Technical details

    Support typeActive Care
    Duration3 years
    Response timeNext business day response
    Coverage windowStandard workdays - 9 hours
    Place of serviceRemote and Onsite
    Service methodOnsite and Predictive Support
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredNo

    Compatible products

    See less

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    • HP ProBook 650 G4 Notebook PC (3UN47EA)
    • HP ProBook 640 G4 Notebook PC 3JY24EA (3JY24EA)
    • HP ProBook 640 G8 Notebook PC (2Y2K0EA)
    • HP ProBook 640 G5 Notebook PC (6ZV56AW)
    • HP ProBook 640 G8 Notebook PC (2Y2J1EA)
    • 1/1/0 Warranty (5FR86AV)
    • HP ProBook 650 G8 Notebook PC (32P28EA)
    • 1/1/0 Warranty (2GM60AV)
    • HP ProBook 640 G4 Notebook PC 3JY20EA (3JY20EA)
    • HP ProBook 650 G4 Notebook PC (3UN49EA)
    • HP ProBook 630 G8 Notebook PC (2Y2J8EA)
    • 1/1/0 Warranty (2HY14AV)
    • HP ProBook 630 G8 Notebook PC (3A6B8EA)
    • HP ProBook 645 G4 Notebook PC 3UN59EA (3UN59EA)
    • HP ProBook 650 G4 Notebook PC (3UN54EA)
    • HP ProBook 635 Aero G7 Notebook PC (2E9E6EA)
    • HP ProBook 650 G8 Notebook PC (3A6B7EA)
    • HP ProBook 640 G8 Notebook PC (439L5EA)
    • HP ProBook 640 G4 Notebook PC 5DF08EA (5DF08EA)
    • HP ProBook 650 G8 Notebook PC (2Y2J9EA)
    • HP ProBook 630 G8 Notebook PC (32P30EA)
    • HP ProBook 640 G8 Notebook PC (2Y2K2EA)
    • HP ProBook 650 G4 Notebook PC 3ZG94EA (3ZG94EA)
    • HP ProBook 650 G8 Notebook PC (250A4EA)
    • HP ProBook 640 G4 Notebook PC 3MW39AW (3MW39AW)
    • HP ProBook 635 Aero G7 Notebook PC (2W8S2EA)
    • HP ProBook 640 G8 Notebook PC (2Y2K1EA)
    • HP ProBook 640 G4 Notebook PC 3JY26EA (3JY26EA)
    • HP ProBook 645 G4 Notebook PC 3UN57EA (3UN57EA)
    • HP ProBook 640 G8 Notebook PC (2Y2M6EA)
    • HP ProBook 650 G4 Notebook PC (3UN52EA)
    • 1/1/0 Warranty (5GA09AV)
    • HP ProBook 650 G5 Notebook PC (6ZV34AW)
    • 1/1/0 Warranty (2SD87AV)
    • HP ProBook 640 G8 Notebook PC (3A6B9EA)
    • 1/1/0 Warranty (2Q211AV)
    • HP ProBook 650 Notebook PC F1P32EA (F1P32EA)
    • HP ProBook 650 G4 Notebook PC (3UN46EA)
    • 1/1/0 Warranty (2GN69AV)
    • HP ProBook 640 G8 Notebook PC (32P29EA)
    • HP ProBook 640 G4 Notebook PC 5DF07EA (5DF07EA)
    • HP ProBook 630 G8 Notebook PC (2Y2J7EA)
    • HP ProBook 650 G8 Notebook PC (2Y2M1EA)
    • HP ProBook 650 G4 Notebook PC 3ZG93EA (3ZG93EA)
    • 1/1/0 Warranty (2Q100AV)
    • HP ProBook 645 G4 Notebook PC 3UN60EA (3UN60EA)
    • HP ProBook 630 G8 Notebook PC (3S8U3EA)
    • 1/1/0 Warranty (2M102AV)
    • HP ProBook 650 G5 Notebook PC (6ZV37AW)
    • HP ProBook 635 Aero G7 Notebook PC (2W8S3EA)
    • HP ProBook 635 Aero G7 Notebook PC (2W8S1EA)
    • 1/1/0 Warranty (19U50AV)
    • HP ProBook 640 G5 Notebook PC (6ZV59AW)
    • HP ProBook 635 Aero G7 Notebook PC (2W8R2EA)
    • HP ProBook 635 Aero G7 Notebook PC (2W8S4EA)
    • HP ProBook 635 Aero G7 Notebook PC (2E9E9EA)
    • HP ProBook 645 G4 Notebook PC 3UN56EA (3UN56EA)
    • HP ProBook 650 G4 Notebook PC 4QZ56EA (4QZ56EA)
    • HP ProBook 640 G4 Notebook PC 3JY25EA (3JY25EA)

    HP ProBook

    • HP ProBook 650 G4 Notebook PC (3UN83ET)
    • HP ProBook 640 G5 Notebook PC (7KP75ET#ABU)
    • HP ProBook 640 G4 Notebook PC 3JY23EA (3JY23EA)
    • HP ProBook 640 G4 Notebook PC 3JY23EA (3JY23EA)
    • HP ProBook 640 G5 Notebook PC (6XE24EA#ABU)
    • HP ProBook 640 G4 Notebook PC 3UN81ET (3UN81ET)
    • HP ProBook 650 G4 Notebook PC (3JY28EA)
    • HP ProBook 650 G5 Notebook PC (7KP76ET#ABU)
    • HP ProBook 640 G4 Notebook PC 3UN82ET (3UN82ET#ABU)

    Reviews

      Features

      • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
      • [2] Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements

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      HP 3 year Active Care Next Business Day Onsite HW Support with DMR forNotebook

      £158.40VAT incl.
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