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Part Number: U17X7E

HP 3 year Active Care Next Business Day Onsite HW Support with Travelfor Notebook

£127.20

VAT incl.

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HP 3 year Active Care Next Business Day Onsite HW Support with Travelfor Notebook
£127.20VAT incl.
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

    Accessories

    Features

    Fast response times

    Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

    Quick resolutions

    Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

    High device uptime

    Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

    Technical details

    Support typeActive Care
    Duration3 years
    Response timeNext business day response
    Coverage windowStandard workdays - 9 hours
    Place of serviceRemote and Onsite
    Service methodOnsite and Predictive Support
    Warranty coverageIn warranty
    Care Pack typeElectronic
    Registration requiredNo

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    Reviews

      Features

      • [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
      • [2] Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements

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      HP 3 year Active Care Next Business Day Onsite HW Support with Travelfor Notebook

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