HP Instant Ink Delivery Service

1. Based on monthly subscription cost of HP Instant Ink 700-page plans without purchase of additional sets of pages compared to cost per page to print ISO/IEC 24711 pages on most in-class, traditional A4 colour inkjet cartridge printers & MFPs using original standard capacity cartridges priced for: majority of EMEA countries <200 Euro; UK <200 GBP. Sale prices not considered for this study. HP Ink Advantage printers excluded due to non-standard hardware & supplies model. Buyers Lab July 2020 study commis¬sioned by HP, based on publicly available information as of June 1, 2020. Printers selected by market share in IDC Quarterly Hardcopy Peripherals Tracker - Final Historical 2020Q1. For details: www.keypointintelligence.com/HPPrintPlans

2. Ordered by your printer when needed, subject to customer internet connection. Availability may vary in exceptional circumstances. Express deliveries available via Support Services, if you use more ink than anticipated. See hp.com/go/instantinksupport for troubleshooting assistance and contact support options.

3. Service options availability varies by country. For more information please visit hp.com/recycle.

4. Customer is responsible for any overage fees during the free months of service. Offer valid in any country (a “Participating Country”) where (i) Instant Ink service is provided and (ii) the Refer-a-Friend (RAF) program is live, provided that both the existing customer and the referred customer reside in Participting Countries. Must be 18+. For existing customers referring Instant Ink, only qualified referrals (as defined in Instant Ink terms and conditions) are eligible for one month free service, equivalent to the then-current service plan chosen. There is no limit to the number of free months existing customers can earn under the RAF program. Referred customers must use a referral link or code to activate enrolment, limited to one referral code/link per printer. Requires creation of HP Connected and Instant Ink accounts and acceptance of terms of service at HP Instant Ink Terms of Service. Offer cannot be redeemed for cash except as required by law. The program incentive may be combined with other offers provided by HP - see full RAF terms and conditions for details. Requires eligible printer, online enrolment, a valid payment method, email address and Internet connection to printer. Unless service is cancelled within the free period online at hpinstantink.com.

5. Roll over allows unused pages in a month to be placed in a roll over account and then applied to pages in excess of your monthly allowance. The roll over account balance is limited to a maximum of three of your monthly paid service plan pages (e.g. £1.99 plan 50 pages = 150 page roll over maximum).

6. Change or cancel your plan at any time online. If you decide to cancel your HP Instant Ink plan you can go back to using HP original Standard or XL cartridges. Plan upgrades are effective immediately and the charges will be applied retrospectively or in the next billing cycle, depending on user choice. Plan downgrades and cancellations are effective after the last day of the current billing period. For full details go to instantink.hpconnected.com/terms.