Contact our experts at: 043 547 97 87
The most important questions:
What is the meaning of the SMS?
When you received a SMS from HP Store it means that your package is ready at our distributor. You now have three hours to make a choice: Home delivery to the address specified in the order at a desired time or picking up your order at a predetermined pick-up point.
What pick-up points are available?
Around 500 post offices in Switzerland belong to the current network. This is constantly being expanded.
What happens if I miss the time window?
If you missed the time window and have made no selection, your package will be shipped to the delivery address stated in the order.
I have not received the SMS for my order!
Please contact us on the free hotline 043 547 97 87. Two conditions must be fulfilled: You are registered as a private customer and added your mobile phone number in your user profile.
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