Part Number: UM962E
HP 2 year Pickup and Return Notebook Service
In Stock and Ready to Ship Free
Estimated shipment timing: Most orders placed by 2pm EST are shipped out the same day. All orders are shipped to you FREE via standard ground.
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.
Accessories and Warranties
Features
Reliable support
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
Technical details
| Support type | Pickup and return |
|---|---|
| Duration | 2 years |
| Response time | Repaired within 3-7 business days |
| Coverage window | Standard workdays - 9 hours |
| Place of service | Offsite |
| Service method | Depot repair |
| Logistics options | Courier pick up and return |
| Warranty coverage | In warranty |
| Care Pack type | Electronic |
| Registration required | Yes |
