Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Part Number: U4395E
HP 3 year Pickup and Return Hardware Support for Notebooks
In Stock and Ready to Ship Free
Estimated shipment timing: Most orders placed by 2pm EST are shipped out the same day. All orders are shipped to you FREE via standard ground.
HP 3 year Pickup and Return Hardware Support for Notebooks
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Accessories and Warranties
Features
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support
HP’s expert technicians have the tools and resources to repair your equipment properly.
Technical details
| Support type | Pickup and return |
|---|---|
| Duration | 3 years |
| Response time | Repaired within 3-7 business days |
| Coverage window | Standard workdays - 9 hours |
| Place of service | Offsite |
| Service method | Depot repair |
| Logistics options | Courier pick up and return |
| Warranty coverage | In warranty |
| Care Pack type | Electronic - For 1 year base warranty hardware |
| Registration required | Yes |
Compatible Products
Close allBusiness Laptop PCs
- HP Pro x2 612 G2 with Keyboard (1BT01UT)
- HP Pro x2 612 G2 with Keyboard (1BT02UT)
- HP Pro x2 612 G2 with Keyboard (1BT07UT)
- HP Pro x2 612 G2 Tablet (1BY71EC)
- HP EliteBook 840 G7 Notebook PC (1C8P3UT)
- HP EliteBook 850 G7 Notebook PC (1C9H6UT)
- HP EliteBook 830 G7 Notebook PC (1C9J0UT)
- HP EliteBook 850 G3 Notebook PC (1CY85UP)
- HP EliteBook 840 G7 Notebook PC (1D0F2UT)
- HP EliteBook x360 830 G7 Notebook PC (1D3F2UT)
- HP Pro x2 612 G2 with Keyboard (1DT66AW)
- HP Pro x2 612 G2 with Keyboard (1DT69AW)
- HP Pro x2 612 G2 with Keyboard (1DT72AW)
- HP Pro x2 612 G2 with Keyboard (1DT75AW)
- HP Pro x2 612 G2 with Keyboard (1DT78AW)
- HP EliteBook 820 G3 Notebook PC (1KE32EP)
- HP Pro x2 612 G2 Tablet (ENERGY STAR) (1LA51UT#ABA)
- HP Pro x2 612 G2 Tablet (ENERGY STAR) (1LA51UT#ABL)
- HP Pro x2 612 G2 Tablet (1PH96UP)
- HP Pro x2 612 G2 Tablet (1RF55UC)
- HP Pro x2 612 G2 Tablet (1VE25EC)
- HP Pro x2 612 G2 Tablet (1VF22EC)
- HP Pro x2 612 G2 Tablet (1XJ01UC)
- HP EliteBook 840 G3 Notebook PC (1XJ11UC)
- HP Pro x2 612 G2 Tablet (1XJ22UC)
- HP Pro x2 612 G2 Tablet (2FU48UC)
- HP Pro x2 612 G2 Tablet (2FV06UC)
- HP EliteBook 1030 G1 Notebook PC (2FV71UC)
- HP Pro x2 612 G2 Tablet (2FW47UC)
- HP Pro x2 612 G2 Tablet (2HB37US)
- HP Pro x2 612 G2 Tablet (2HD02US)
- HP Pro x2 612 G2 Tablet (2KY30EC)
- HP EliteBook 820 G3 Notebook PC (2KY55EC)
- HP EliteBook 820 G3 Notebook PC (2LJ01EC)
- HP Pro x2 612 G2 Tablet (2LZ01US)
- HP Pro x2 612 G2 Tablet (2MM66UP)
- HP Pro x2 612 G2 Tablet (2ND47UP)
- HP Pro x2 612 G2 Tablet (2NT14EP)
- HP Pro x2 612 G2 Tablet (2NV03US)
- HP Pro x2 612 G2 Tablet (2NV25EP)
- HP Pro x2 612 G2 Tablet (2NZ49EC)
- HP Pro x2 612 G2 Tablet (2SN98UP)
- HP Pro x2 612 G2 Tablet (2SZ60EP)
- HP Pro x2 612 G2 Tablet (2TK68UC)
- HP Pro x2 612 G2 Tablet (2TK69UC)
- HP Pro x2 612 G2 Tablet (2TT86EC)
- HP Pro x2 612 G2 Tablet (2WL56EP)
- HP Pro x2 612 G2 Tablet (2BC85UP)
- HP Pro x2 612 G2 Tablet (2BF36US)
- HP Pro x2 612 G2 Tablet (2DM65EC)
- HP Pro x2 612 G2 Tablet (2EM14EP)
- HP Pro x2 612 G2 Tablet (2ER93EP)
- HP Pro x2 612 G2 Tablet (2FA33US)
- HP Pro x2 612 G2 Tablet (2FE81EP)
- HP Pro x2 612 G2 Tablet (2FE84EP)
- HP Pro x2 612 G2 Tablet (2WV67EC)
- HP Pro x2 612 G2 Tablet (2XP89EC)
- HP Pro x2 612 G2 Tablet (2YT78UP)
- HP Pro x2 612 G2 Tablet (3AN20UC)
- HP Pro x2 612 G2 Tablet (3DW71EP)
- HP Pro x2 612 G2 Tablet (3FC12UC)
- HP Pro x2 612 G2 Tablet (3FW17EP)
- HP Pro x2 612 G2 Tablet (3GC65EP)
- HP Pro x2 612 G2 Tablet (3GC87EP)
- HP Pro x2 612 G2 Tablet (3GN23EP)
- HP EliteBook 840 G3 Notebook PC (3JQ85EC)
- HP Pro x2 612 G2 Tablet (3MF39UC)
- HP Pro x2 612 G2 Tablet (3NV23EP)
- HP EliteBook 830 G5 Notebook PC (3RB99UT)
- HP EliteBook 840 G5 Notebook PC (3RF06UT#ABA)
- HP EliteBook 850 G5 Notebook PC (3RS19UT)
- HP Pro x2 612 G2 Tablet (3RU00EC)
- HP Pro x2 612 G2 Tablet (3RU01EC)
- HP Pro x2 612 G2 Tablet (3SH23EP)
- HP Pro x2 612 G2 Tablet (3WK04EP)
- HP Pro x2 612 G2 Tablet (3WQ41EC)
- HP Pro x2 612 G2 Tablet (3WQ67EC)
- HP EliteBook 830 G5 Notebook PC (3XU39LA)
- HP EliteBook 840 G5 Notebook PC (3XU40LA)
- HP EliteBook 830 G5 Notebook PC (3YG97UC)
- HP Pro x2 612 G2 Tablet (4CF32EC)
- HP Pro x2 612 G2 Tablet (4CX99EP)
- HP EliteBook 850 G5 Notebook PC (4DR87UC)
- HP EliteBook 850 G5 Notebook PC (4DR89UC)
- HP EliteBook 850 G5 Notebook PC (4DR91UC)
- HP EliteBook 850 G5 Notebook PC (4DR93UC)
- HP EliteBook 850 G5 Notebook PC (4DR95UC)
- HP EliteBook 850 G5 Notebook PC (4DR97UC)
- HP EliteBook 755 G5 Notebook PC (4HZ47UT)
- HP EliteBook 735 G5 Notebook PC (4HZ55UT)
- HP EliteBook 745 G5 Notebook PC (4JB96UT)
- HP Pro x2 612 G2 Tablet (4JD89EP)
- HP Pro x2 612 G2 Tablet (4LC10EC)
- HP Pro x2 612 G2 Tablet (4LG00UP)
- HP Pro x2 612 G2 Tablet (4PA88EP)
- HP Pro x2 612 G2 Tablet (4PG51UP)
- HP EliteBook 840 G5 Notebook PC (4QK82UT)
- HP EliteBook 840 G5 Notebook PC (4QQ75UC)
- HP EliteBook 840 G5 Notebook PC (4QQ76UC)
- HP EliteBook 755 G5 Notebook PC (4XN74UC)
- HP EliteBook 755 G5 Notebook PC (4XN75UC)
- HP Pro x2 612 G2 Tablet (4YX60EC)
- HP Pro x2 612 G2 Tablet (5EC66EC)
- HP Pro x2 612 G2 Tablet (5FM47EP)
- HP Pro x2 612 G2 Tablet (5GN56EC)
- HP Pro x2 612 G2 Tablet (5JP97EP)
- HP Pro x2 612 G2 Tablet (5JZ35UP)
- HP EliteBook 735 G5 Notebook PC (5LZ66UC)
- HP EliteBook 840r G4 Notebook PC (5RJ00EC)
- HP EliteBook 820 G3 Notebook PC (5TG78EC)
- HP EliteBook 850 G5 Notebook PC (5TT28UP)
- HP Pro x2 612 G2 Tablet (5ZZ56EC)
- HP Pro x2 612 G2 Tablet (5ZZ58EC)
- HP Pro x2 612 G2 Tablet (6AD67UC)
- HP EliteBook 840 G3 Notebook PC (6MY46PC)
- HP EliteBook 840 G5 Notebook PC (6NT00UT)
- HP EliteBook 850 G5 Notebook PC (6NT02UT)
- HP EliteBook 830 G5 Notebook PC (6NT13UT)
- HP EliteBook x360 830 G5 Notebook PC (6RC30UT)
- HP Pro x2 612 G2 Tablet (6RY61UC)
- HP EliteBook 840 G3 Notebook PC (6YW33UP)
- HP EliteBook 840r G4 Notebook PC (7EK24UP)
- HP EliteBook 830 G6 Notebook PC (7KJ95UT)
- HP EliteBook 850 G6 Notebook PC (7KK06UT)
- HP EliteBook 840 G6 Notebook PC (7KK13UT)
- HP EliteBook x360 830 G6 Notebook PC (7NJ05UT)
- HP EliteBook 745 G6 Notebook PC (7RR45UT)
- HP EliteBook 840 G6 Notebook PC (9JW38UC)
- HP EliteBook 740 G2 Notebook PC (ENERGY STAR) (L3Z55UT)
- HP EliteBook 740 G2 Notebook PC (ENERGY STAR) (L3Z56UT)
- HP EliteBook 740 G2 Notebook PC (ENERGY STAR) (L3Z57UT)
- HP EliteBook 740 G2 Notebook PC (ENERGY STAR) (L3Z58UT)
- HP EliteBook 740 G2 Notebook PC (ENERGY STAR) (L3Z59UT)
- HP EliteBook 720 G2 Notebook PC (ENERGY STAR) (L3Z60UT)
- HP EliteBook 720 G2 Notebook PC (ENERGY STAR) (L3Z61UT)
- HP EliteBook 720 G2 Notebook PC (ENERGY STAR) (L3Z62UT)
- HP EliteBook 720 G2 Notebook PC (ENERGY STAR) (L3Z63UT)
- HP EliteBook 720 G2 Notebook PC (ENERGY STAR) (L3Z64UT)
- HP EliteBook 750 G2 Notebook PC (ENERGY STAR) (L3Z65UT)
- HP EliteBook 750 G2 Notebook PC (ENERGY STAR) (L3Z66UT)
- HP EliteBook 750 G2 Notebook PC (ENERGY STAR) (L3Z67UT)
- HP EliteBook 750 G2 Notebook PC (ENERGY STAR) (L3Z68UT)
- HP EliteBook 750 G2 Notebook PC (ENERGY STAR) (L3Z69UT)
- HP EliteBook Folio 1020 G1 Special Edition Notebook PC (ENERGY STAR) (M5G19UA)
- HP EliteBook Folio 1020 G1 Special Edition Notebook PC (ENERGY STAR) (M5G19UT)
- HP EliteBook Folio 1020 G1 Special Edition Notebook PC (ENERGY STAR) (P0B91UT)
- HP EliteBook Folio 1020 G1 Special Edition Notebook PC (ENERGY STAR) (P0B92UT)
- HP Pro x2 612 G1 Tablet (W3G59UP)
- HP Pro x2 612 G1 Tablet (W3G60UP)
- HP EliteBook 840 G3 Notebook PC (W4W89PC)
- HP EliteBook 840 G3 Notebook PC (X1E79UP)
- HP EliteBook 840 G3 Notebook PC (X1E80UP)
- HP EliteBook 820 G3 Notebook PC (X1U90UP)
- HP EliteBook 820 G3 Notebook PC (X1U92UP)
- HP EliteBook 840 G3 Notebook PC (X1U93UP)
- HP EliteBook 840 G3 Notebook PC (X1U94UP)
- HP EliteBook 840 G3 Notebook PC (X1V33UP)
- HP EliteBook 840 G3 Notebook PC (X1W43UP)
- HP EliteBook 840 G3 Notebook PC (X1X37UP)
- HP EliteBook 1030 G1 Notebook PC (X5M79EP)
- HP EliteBook 1030 G1 Notebook PC (X8B02UC)
- HP EliteBook 1030 G1 Notebook PC (X8V79PC)
- HP EliteBook 850 G3 Notebook PC (ENERGY STAR) (Z2B46UA)
- HP EliteBook 840 G3 Notebook PC (Z6H32UC)
- HP EliteBook 840 G3 Notebook PC (Z8V04UC)
- HP EliteBook 1030 G1 Notebook PC (Z8V16UC)
- HP Pro x2 612 G1 Tablet (V1M23PC)
- HP EliteBook 840 G3 Notebook PC (W0V30UP)
- HP ProBook 650 G2 Notebook PC (ENERGY STAR) (W2A17UT)
- HP ProBook 640 G2 Notebook PC (ENERGY STAR) (X9U95UT)
- HP ProBook 650 G2 Notebook PC (ENERGY STAR) (X9V23UA)
- HP ProBook 650 G2 Notebook PC (ENERGY STAR) (X9V24UA)
- HP ProBook 650 G2 Notebook PC (X9V24UT)
- HP ProBook 650 G2 Notebook PC (Y1P47EC)
- HP ProBook 650 G2 Notebook PC (Y6Y37EC)
- HP ProBook 650 G2 Notebook PC (Y6Y38EC)
- HP ProBook 650 G2 Notebook PC (Y9B57EC)
- HP ProBook 640 G2 Notebook PC (Y9B67EP)
- HP ProBook 650 G2 Notebook PC (Y9B84EC)
- HP ProBook 650 G2 Notebook PC (ENERGY STAR) (Y9F28UT)
- HP ProBook 650 G2 Notebook PC (Z0J44EC)
- HP ProBook 650 G2 Notebook PC (Z0J48EC)
- HP ProBook 640 G2 Notebook PC (V1J90EP)
- HP ProBook 640 G2 Notebook PC (3JK09EP)
- HP ProBook 640 G2 Notebook PC (3DW45EC)
- HP ProBook 650 G2 Notebook PC (2XS02EC)
- HP ProBook 650 G2 Notebook PC (2FT05PP)
- HP ProBook 640 G2 Notebook PC (2WM63UT)
- HP ProBook 640 G2 Notebook PC (2WM65UT)
- HP ProBook 650 G2 Notebook PC (2WV00UT)
- HP ProBook 650 G2 Notebook PC (1ZY19EP)
- HP ProBook 640 G2 Notebook PC (1DS50EC)
- HP ProBook 650 G2 Notebook PC (1CT68UP)
- HP ProBook 650 G2 Notebook PC (1BY16EP)
- HP ProBook 650 G2 Notebook PC (1BA62UP)
- HP ProBook 650 G2 Notebook PC (1BA63UP)
- HP ProBook 650 G2 Notebook PC (1BA64UP)
- HP ProBook 650 G2 Notebook PC (1BA65UP)
- HP ProBook 650 G2 Notebook PC (1BA66UP)
HP Care Pack Services
- 1/1/0 Warranty (2FB68AV)
- 1/1/0 Warranty (2FJ23AV)
- 1/1/0 Warranty (2GP50AV)
- 1/1/0 Warranty (2KD77AV)
- 1/1/0 Warranty (2LG73AV)
- 1/1/0 Warranty (2MG86AV)
- 1/1/0 Warranty (2MN78AV)
- 1/1/0 Warranty (2VK08AV)
- 1/1/0 Warranty (4VP83AV)
- 1/1/0 Warranty (4WH10AV)
- 1/1/0 Warranty (4WS26AV)
- 1/1/0 Warranty (4YE37AV)
- 1/1/0 Warranty (5HD70AV)
- 1/1/0 Warranty (5PE97AV)
- 1/1/0 Warranty (5VV16AV)
- 1/1/0 Warranty (5VY68AV)
- HP 1/1/0 Warranty 840 (L3D05AV)
- HP 1/1/0 Warranty 820 (L3L65AV)
- HP 1/1/0 Warranty 850 (L4C40AV)
- HP 1/1/0 Warranty 17 (T3W18AV)
- 1/1/0 Warranty (Y0R05AV)
Features
- [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
