We’ll be there the next business day[1]
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.[1]
*Excluding delivery and voucher code discounts
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Estimated shipment timing: Most orders placed by 2pm EST are shipped out the same day. All orders are shipped to you FREE via standard ground.
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.[1]
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Support type | Onsite repair |
---|---|
Duration | 3 years |
Response time | Next business day response |
Coverage window | Standard workdays - 9 hours |
Place of service | Onsite |
Service method | Onsite repair |
Warranty coverage | In warranty |
Care Pack type | Electronic |
Registration required | Yes |
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