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HP LaserJet Pro 500 color MFP M570dn

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Product #CZ271A#BGJ
 
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Back Features

Finish jobs faster, produce high-impact color, and get set up and connected quickly.[3] Print from your smartphone or tablet with HP ePrint.[5] Easily conserve resources and recycle used cartridges.[7]

FCC Class A emissions device for use in commercial environments, not residential environments[12]

Accelerating workflows; printing professional-quality color; completing fax, copy, and scan tasks easily; and enabling convenient mobile printing.[5]


Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

Back Specs

Product specifications

HP Data Sheet

Functions

Print, copy, scan, fax

Printer page yield

Declared yield value in accordance with ISO/IEC 19798 in continuous printing. Actual yields vary considerably based on images printed and other factors. For more information visit: hp.com/go/learnaboutsupplies

First page out (ready) black

As fast as 10.5 sec

First page out (ready) color

As fast as 10.5 sec

Resolution (black)

Up to 600 x 600 dpi

Resolution (color)

Up to 600 x 600 dpi

Resolution technology

HP ImageREt 3600

Monthly duty cycle

Up to 75,000 pages

Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

1500 to 4000

HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.

Print Technology

Laser

Display

3.5" (8.89 cm) touchscreen, LCD (color graphics)

Processor speed

800 MHz

Number of print cartridges

4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

HP 507A Black LaserJet Toner Cartridge (yield ~5500 pages) CE400A; HP 507X Black LaserJet Toner Cartridge (yield ~11,000 pages) CE400X; HP 507A Cyan LaserJet Toner Cartridge (yield ~6000 pages) CE401A; HP 507A Yellow LaserJet Toner Cartridge (yield ~6000 pages) CE402A; HP 507A Magenta LaserJet Toner Cartridge (yield ~6000 pages) CE403A

Print languages

HP PCL 6, HP PCL 5, HP postscript level 3 emulation, PDF (v 1.7), AirPrint™ compatible

Automatic paper sensor

No

Paper trays, standard

2

Paper trays, maximum

3

Mobile Printing Capability

HP ePrint, Apple AirPrint™, Mopria-certified, Business Applications

Connectivity, standard

1 Hi-Speed USB 2.0; 1 Host USB; 1 Gigabit 10/100/1000T Ethernet; 1 RJ -11 (Fax); 1 RJ-11 (Phone only)

Network ready

Standard (built-in Gigabit 10/100/1000T Ethernet)

Ports

1 Hi-Speed USB 2.0; 1 Host USB; 1 Gigabit 10/100/1000T Ethernet; 2 RJ-11

Security management

Embedded Web Server: password-protection, secure browsing via SSL/TLS; Network: enable/disable network ports and features, SNMPv1 community password change, SNMPv3, 802.1x, Firewall, Access Control List; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication

Minimum system requirements

Mac OS X Mountain Lion (v 10.8), OS X Lion (10.7x), 10.6x; 1 GB hard disk, CD-ROM/DVD-ROM or Internet, USB

Windows 8, Windows 7 (32-bit/64-bit), Windows Vista (32-bit/64-bit): 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB RAM (32-bit) or 2 GB RAM (64-bit), 400 MB free hard disk space, CD/DVD-ROM or Internet, USB or Network port; Windows XP (32-bit) SP2: Pentium® 233 MHz processor, 512 MB RAM 400 MB free hard disk space, CD/DVD-ROM or Internet, USB or Network port

Compatible operating systems

Full software installs supported on: Windows 10 (32-bit and 64-bit), Windows 8 (32-bit and 64-bit), Windows 7 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), Windows XP (32-bit) (SP2 or higher), and Windows Server 2012; Driver only installs supported on: Windows Server 2008 (32-bit and 64-bit), Windows Server 2008 R2, Windows Server 2003 (32-bit) (SP3 or higher); Mac OS X v 10.6, OS X Lion (10.7) & OS X Mountain Lion (10.8); Linpus Linux (9.4, 9.5), Red Hat Enterprise Linux 5.0 (supported with a pre-built package), SuSE Linux (10.3, 11.0, 11, 11.1, 11.2), Fedora (9, 9.0, 10, 10.0, 11.0, 11, 12, 12.0), Ubuntu (8.04, 8.04.1, 8.04.2, 8.10, 9.04, 9.10, 10.04), Debian (5.0, 5.0.1, 5.0.2, 5.0.3) (supported by the automatic installer); HPUX 11 and Solaris 8/9

Memory, standard

256 MB

Memory, maximum

256 MB

Printer management

Windows: HP Device Toolbox, Status Alerts (default install), SNP Alerts (minimum network install), HP Web Jetadmin (download); Mac: HP Utility

Print speed, color (draft)

Simplex speed measured using ISO/IEC 24734, excludes first set of test documents. For more information see hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity. Duplex speed measured internally and may be less than 29 ipm depending on how print job is configured. See h41302.www4.hp.com/km/saw/view.do?docId=emr_na-c03735617&hsid=49244267&sz=5785 for details.

Supported network protocols

Via built-in networking solution: TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, IPP Print, FTP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless); Security: SSL Security and certificate management, 802.1x

Paper handling input, standard

100-sheet multipurpose tray, 250-sheet input tray 2, 50-sheet automatic document feeder

Paper handling output, standard

250-sheet face-down output bin

Duplex printing

Automatic (standard)

Envelope input capacity

Up to 10 envelopes

Finished output handling

Sheetfed

Media sizes supported

Tray 1: A4; A5; A6; B5 (JIS); B6 (JIS); 16K; 10 x 15 cm; postcards (JIS single, JIS double); envelopes (ISO DL, ISO C5, ISO B5); Tray 2, optional Tray 3: A4; A5; B5 (JIS); 16K; Automatic two-sided printing unit: A4; A5; B5 (JIS)

Media sizes, custom

Tray 1: 3 x 5 in to 8.5 x 14 in; Tray 2: 5.8 x 8.3 in to 8.5 x 11.7 in; Optional Tray 3: 5.8 x 8.3 in to 8.5 x 14 in; Automatic two-sided printing unit: 5.8 x 8.3 in to 8.5 x 14 in

Media types

Paper (bond, brochure, colored, glossy, letterhead, photo, plain, preprinted, prepunched, recycled, rough), postcards, transparencies, labels, envelopes

Supported media weight

Tray 1: 16 to 58 lb (plain paper); 28 to 58 lb (glossy paper); Tray 2: 16 to 43 lb (plain paper); 28 to 58 lb (glossy paper); Optional Tray 3: 16 to 47 lb (plain paper); 28 to 58 lb (glossy paper)

Media weights by paper path

Tray 1: 60 to 216 g/m² (plain paper), 105 to 220 g/m² (glossy paper); Tray 2: 60 to 163 g/m² (plain paper), 105 to 220 g/m² (glossy paper); Optional Tray 3: 60 to 176 g/m² (plain paper), 105 to 220 g/m² (glossy paper); Automatic two-sided printing unit: 60 to 163 g/m² (plain paper), 105 to 220 g/m² (glossy paper)

Power

Input voltage 110 to 127 VAC (+/- 10%), 60 Hz (+/- 2 Hz), 12 A

Print speed, black (normal)

Up to 31 ppm

Power consumption

605 watts (Printing), 440 watts (Copying), 52 watts (Ready), 8.1 watts (Sleep), 0.3 watts (Off)

Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty.

Energy efficiency

ENERGY STAR® qualified; EPEAT® Silver

Operating temperature range

50 to 81ºF

Operating humidity range

20 to 60% RH

Dimensions (W X D X H)

20.3 x 19.7 x 21.2 in

Dimensions Maximum (W X D X H)

32.5 x 36 x 35.3 in

Weight

90 lb

Package weight

101.2 lb

What's in the box

HP LaserJet Pro 500 color MFP M570dn; HP Black LaserJet Toner Cartridge (~5500 pages), Cyan, Magenta, and Yellow Toner Cartridges (~6000 pages); Printer documentation and software on CD-ROM; Installation guide; Support flyer; Warranty card; Power cord

Print speed, color (normal)

Up to 31 ppm

Cable included

No, please purchase USB cable separately

Warranty

One-year, on-site limited warranty

Software included

Windows: HP Installer/Uninstaller, HP PCL 6 print driver, HP WIA Scan Driver, HP TWAIN Scan Driver, HP Scan, HP Fax Setup Wizard, HP Send Fax, HP Fax Print Driver, Status Alerts, HP Update, DXP; Mac: HP Installer/Uninstaller, HP Postscript driver, HP Scan, HP Setup Assistant, HP Fax Print Driver, HP Utility, HP Firmware Updater

FCC

FCC Class A emissions - for use in commercial environments, not residential environments

Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

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  • Save $15 on each toner, up to 4, when you buy a LaserJet printer.
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Product reviews


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Rated 2 out of 5 by Great features, subpar reliability I purchased this product directly from HP over a year ago after reading all the good reviews at that time. Unfortunately I have experienced some of the same issues as some of the other more recent reviews. The product features are great when they work. Unfortunately I have had to power cycle the printer numerous times in order to print, parts have already been replaced under warranty due to paper misfeeds during duplex printing. July 6, 2016
Rated 1 out of 5 by Great features, but printer constantly freezes This printer has a great set of features and would be an excellent printer if it actually worked. I bought one, and immediately started having problems. At least twice a day, if not four, fix, six times a day, the printer needs to be completely power cycled. Sometimes it fails to completely wake up from sleep. When this happens, the printer will "feeze" and not print or respond to touch controls. Other times, when I'm copying using the document feeder, it will scan the first page in and freeze on the second page. When this happens, the printer will respond on the touch panel but it will not print/scan/copy/fax. This also needs to be power cycled. This gets extremely frustrating when I have customers at the counter waiting for their paperwork and the printer is constantly acting up. I figured it must of been a problem with the specific printer I had, so I returned it and bought another one new in box. I have the exact same problems with the second printer and started immediately out of the box. I tried running the printer as is when I received it, and also flashed the updated firmware available from HPs site which made zero difference in how it operated. It's a great printer when it works and prints fast, especially in Duplex mode, but which the daily, sometimes hourly freezes, I can't recommend anyone to buy this printer. Talking to HP customer service was no help in getting the printer fixed either. Basically told me to have someone service the printer, but I shouldn't have to service a brand new printer, especially when I had two in a row with the same problems. June 20, 2016
Rated 2 out of 5 by Limited color; Envelopes scratch transfer roller. Printer o.k. for b&w and few color copies. But >100 color copies, the image smears on the Secondary Transfer Roller. Don't use envelopes! The adhesive gums-up and scratches the Secondary Transfer Roller. I tossed my $1k printer in the dumpster. What will I do with several hundred dollars worth of toner cartridges? March 14, 2016
Rated 5 out of 5 by Well, It's just amazing. It has amazing features, reliable as a tank and super fast. What else do you need? February 12, 2016
Rated 1 out of 5 by A decent product when it works When I ordered this printer I thought It was wireless. Find out you have to be certain to order the DW or it is not wireless. Had to connect to our network with a network cable. Now it only works intermittently. Spent 4 hours on-line with an HP Support person whose English I could barely understand. End result product still does not work and he could only tell me to get someone else to work on it. I've had this printer nearly 4 months. Finally went out and bought a $99 printer that is wireless and it works just fine. I still would like to get this one to work for all the features it offers, but after 4 months, I have to move on to something that works when I need to print. January 21, 2016
Rated 5 out of 5 by Easy functionality, great duty cycle. Great product, good and fair priced for this piece office equipment. Great scanning ability, print quality is better than the original. Easy to increase or decrease size. Fax is with ease and it is just phenomenal. April 28, 2015
  • 2016-07-29 T06:22:05.086-05:00
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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

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Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.

  1. [1]Printing speed measured using ISO/IEC 24734 and excludes first set of test documents. For more information, see hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity. First page out exact speed varies depending on the system configuration, software program, document complexity, network, media width, media weight, environment, and job size.
  2. [2]Requires an Internet connection to the printer. Services may require registration. App availability varies by country, language, and agreements. For details, see hp.com/go/eprintcenter.
  3. [3]HP LaserJet 507X Black Toner Cartridge not included; please purchase separately.
  4. [4] Feature may require a firmware upgrade. To upgrade, go to hp.com/go/support
  5. [5]Requires an Internet connection to HP web-enabled printer and HP ePrint account registration (for a list of eligible printers, supported documents and image types and other HP ePrint details, see hp.com/go/eprintcenter). Mobile devices require Internet connection and email capability. May require wireless access point. Separately purchased data plans or usage fees may apply. Print times and connection speeds may vary. Some HP LaserJet printers may require firmware upgrades.
  6. [6]HP Auto-On and Auto-Off Technology are subject to printer and settings. Instant-on Technology claim based on comparison with products that use traditional fusing. Instant-on Copy claim based on comparison with fluorescent tubes.
  7. [7]Program availability varies. Original HP cartridge return and recycling is currently available in more than 50 countries, territories and regions in Asia, Europe, and North and South America through the HP Planet Partners program. For more information, visit: hp.com/recycle.
  8. [12] An FCC Class A emissions compliant device meets the less stringent (higher) levels of emissions allowed by the FCC for a product operation in a commercial environment. An FCC class A device cannot be marketed for use in a residential environment and an FCC class A device should not be purchased for use in a residential environment due to the increased risk of interference to radio communications.