HP 3-year Next Day Exchange for OfficeJet Pro 6968, 6978, 8710 printers | HP® Official Store

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HP 3-year Next Day Exchange for OfficeJet Pro 6968, 6978, 8710 printers

Product #UG071A
 
Ships within 1 business day
Back Features

This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.


Fast exchange service made easy

A permanent replacement product is shipped overnight via premium airfreight to your location (conditions apply)

Must be purchased while the standard warranty is in effect and provides three years of coverage from the hardware purchase date


Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.


Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.



• Must be purchased during standard limited warranty period of HP products • Must be registered and activated as instructed in HP Care Pack materials (HP may automatically register, activate, and notify you by e-mail if all information is available) • One plan per product

• Does not cover preexisting damage to applicable hardware and normal wear and tear • Available in U.S. only

Services described above are subject to change at any time.


Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

Back Special offers
  • Free shipping & free returns
  • Save 15% instantly on 3 yr Care Pack when purchased with qualifying printers

Product reviews


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Rated 3 out of 5 by from For may years I have used HP For many years now, HP printer products have been the best I have ever used. Lasting many years to be honest the only thing that makes me get a new one is me. I never had to replace one due to it breaking. I have only now become very disappointed in the customer service. They used to care about the customers now not so much. I hope this changes or I will be changing my choices also.
Date published: 2016-05-14
Rated 5 out of 5 by from A Great Idea There was a problem with my 3 month old HP Officejet Pro Premium printer. I didn't have my recipt and I was asked to do some tests and it was promptly replaced. The support person mentioned the HP Carepack. I told him I had three of these printers. I purchased 3 year next day replacement warranties for the product directly from HP. They arrived in two days I needed assistance filling them out and I called and a support person looked up the dates of purchase and assisted me with filing the information. Within 24 hours I got an email confirming the registrations. THIS IS REMARKABLE SERVICE AND SUPPORT. Frankly HP has set the bar for service and product support so high that everyone will have to work really hard to even come close. THANK YOU HP
Date published: 2013-08-30
Rated 5 out of 5 by from Added security This added security gives me peace of mind.
Date published: 2013-04-21
Rated 2 out of 5 by from MISLEADING EXTENDED WARRANTY TERM I was disappointed to learn that one year of the 3 year 'extended warranty' that I purchased was the original 1 year warranty that was included when I initially purchased my printer. I feel the extended warranty would be more accurately described as an additional 2 year warranty rather than a 3 year warranty because what you get when you pay your money is an additional 2 year warranty.
Date published: 2013-04-18
Rated 5 out of 5 by from Smart Investment I got this so if anything happens to my printer, I'm covered after the warranty.
Date published: 2013-02-25
Rated 5 out of 5 by from The best features I used it one time and it was well worth it
Date published: 2013-01-26
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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

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Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.