HP 3 Year w/Accidental Care and LoJack Theft Protection | HP® Official Store

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HP 3 Year w/Accidental Care and LoJack Theft Protection

Product #U7C97A
 
Ships within 1 business day

Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.


Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.


LoJack theft protection

If your device is lost, or worse, stolen, we can lock your device, track it, and work with the authorities to help recover it. We can even wipe your hard drive so your private data stays private.


Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.



The following requirements must be met for service eligibility:

• Must be purchased during PC’s standard limited warranty period

• Must be registered and activated as instructed in HP Care Pack materials (HP may automatically register, activate and notify you via e-mail if all information is available)

• One plan per product

• Does not cover preexisting damage to applicable hardware or normal wear and tear

• Available in U.S. only

Services described above are subject to change at any time.

For terms and conditions, click here. http://www8.hp.com/us/en/support-drivers/total-care/terms-and-conditions.html


Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

  • Free shipping & free returns
  • Save 20% instantly

Product reviews


Showing out of reviews.
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Rated 5 out of 5 by from its good good laptop to use for school
Date published: 2017-09-23
Rated 5 out of 5 by from Great job! I hope I will never need it, but if I do I know HP will respond quickly. I had a care package on a business printer and it was replaced with a newer model overnight when the old one failed.
Date published: 2017-08-30
Rated 5 out of 5 by from HP Level 3 Support Engineers All R Gold Standard ! I have Been Helped by Quite a Few Support Engineers Because bought the HP Envy x360 from Best Buy & They Charged me 80 bucks to totally screw up a Data Transfer from my Old Laptop that I Put on my External Hard Drive after Professional Help Creating it. I had 1/7th of my Desktop Icons & about 1/7th of the Needed Data from Old LapTop after they did transfer And we have been getting my Icons & Programs & GrandChild Photos back a little at a time for past 3 weeks. Last I worked with Prashant Bhole & He was Perfect Just Like the Rest of them & They are Teaching me How to Use these New LapTop ( Ist HP I ever Used ) As we go finding different recent backups on external hard drive to regain my Data from Old System. I could not be more pleased with a Product or a HelpDesk or with that Software Support Plan's Support Engineers !! HP Rocks ! I am 68.5 yrs old & not super computer or internet Savvy . If they can easily help me and they can; They can easily Herlp Anyone !!
Date published: 2017-07-10
Rated 5 out of 5 by from Less hassle After three defective laptops from Best Buy, the manufacturer seemed the best bet. No attitude of its repaired, shove off.
Date published: 2017-06-17
Rated 5 out of 5 by from MUST PURCHASE Lets face it, laptops and tablets don't survive more than a few years. The occasional drop, ding, and bump causes keys to stop working, screens go south, usb power ports quit working, and the cooling fan ALWAYS dies, etc. I dislike extended warranties generally, but I always buy one for my HPs. I send it in at least once, and and then once again just before the warranty expires to get all the stuff on it fixed. So 3 years after my purchase, i get back to a like-new HP that works as it should for another few years. If i pass it down to the kids, they are getting a great computer. So yes, buy the extended warranty with accidental damage protection and it will absolutely pay for it self at least once if not several times over.
Date published: 2017-06-17
Rated 5 out of 5 by from Really good package for the price. The LoJack feature is well worth the peace of mind as there is so much theft anymore. The added 3 year warranty is a plus.
Date published: 2017-06-08
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  • REVIEWS, PRODUCT
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Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.


Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.


LoJack theft protection

If your device is lost, or worse, stolen, we can lock your device, track it, and work with the authorities to help recover it. We can even wipe your hard drive so your private data stays private.


Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.



The following requirements must be met for service eligibility:

• Must be purchased during PC’s standard limited warranty period

• Must be registered and activated as instructed in HP Care Pack materials (HP may automatically register, activate and notify you via e-mail if all information is available)

• One plan per product

• Does not cover preexisting damage to applicable hardware or normal wear and tear

• Available in U.S. only

Services described above are subject to change at any time.

For terms and conditions, click here. http://www8.hp.com/us/en/support-drivers/total-care/terms-and-conditions.html

Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

  • Free shipping & free returns
  • Save 20% instantly

Product reviews


Showing out of reviews.
Write a review Read all reviews
Rated 5 out of 5 by from its good good laptop to use for school
Date published: 2017-09-23
Rated 5 out of 5 by from Great job! I hope I will never need it, but if I do I know HP will respond quickly. I had a care package on a business printer and it was replaced with a newer model overnight when the old one failed.
Date published: 2017-08-30
Rated 5 out of 5 by from HP Level 3 Support Engineers All R Gold Standard ! I have Been Helped by Quite a Few Support Engineers Because bought the HP Envy x360 from Best Buy & They Charged me 80 bucks to totally screw up a Data Transfer from my Old Laptop that I Put on my External Hard Drive after Professional Help Creating it. I had 1/7th of my Desktop Icons & about 1/7th of the Needed Data from Old LapTop after they did transfer And we have been getting my Icons & Programs & GrandChild Photos back a little at a time for past 3 weeks. Last I worked with Prashant Bhole & He was Perfect Just Like the Rest of them & They are Teaching me How to Use these New LapTop ( Ist HP I ever Used ) As we go finding different recent backups on external hard drive to regain my Data from Old System. I could not be more pleased with a Product or a HelpDesk or with that Software Support Plan's Support Engineers !! HP Rocks ! I am 68.5 yrs old & not super computer or internet Savvy . If they can easily help me and they can; They can easily Herlp Anyone !!
Date published: 2017-07-10
Rated 5 out of 5 by from Less hassle After three defective laptops from Best Buy, the manufacturer seemed the best bet. No attitude of its repaired, shove off.
Date published: 2017-06-17
Rated 5 out of 5 by from MUST PURCHASE Lets face it, laptops and tablets don't survive more than a few years. The occasional drop, ding, and bump causes keys to stop working, screens go south, usb power ports quit working, and the cooling fan ALWAYS dies, etc. I dislike extended warranties generally, but I always buy one for my HPs. I send it in at least once, and and then once again just before the warranty expires to get all the stuff on it fixed. So 3 years after my purchase, i get back to a like-new HP that works as it should for another few years. If i pass it down to the kids, they are getting a great computer. So yes, buy the extended warranty with accidental damage protection and it will absolutely pay for it self at least once if not several times over.
Date published: 2017-06-17
Rated 5 out of 5 by from Really good package for the price. The LoJack feature is well worth the peace of mind as there is so much theft anymore. The added 3 year warranty is a plus.
Date published: 2017-06-08
  • y_2017, m_10, d_15, h_20
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_22
  • loc_en_US, sid_U7C97A, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-3.1.0
  • CLOUD, getReviews, 20ms
  • REVIEWS, PRODUCT
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Disclaimer

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

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Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.