HP 3 year Accidental Damage Protection with 3 day Onsite Pavilion Notebook Service | HP® Official Store

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HP 3 year Accidental Damage Protection with 3 day Onsite Pavilion Notebook Service

Product #UN015A
 
Ships within 1 business day

Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.


Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.


Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.


Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.



The following requirements must be met for service eligibility:

Must be purchased during standard limited warranty period of PC

Must be registered and activated as instructed in HP Care Pack materials (HP may automatically register, activate and notify you via e-mail if all information is available)

Limited to one plan per product

Does not cover preexisting damage to applicable hardware or normal wear and tear

Available in U.S. only

Services described above are subject to change at any time.

For terms and conditions, click here. http://www8.hp.com/us/en/support-drivers/total-care/terms-and-conditions.html


Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

  • Free shipping & free returns

Product reviews


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Rated 5 out of 5 by from Great Value and Very Good Support In the days of the desktop computer dominance, the thought of buying a service contract was silly (even though a desktop back then a desktop computer had cost as much as a laptop today, on the average). Repairing a desktop meant swapping out components on the fly but a laptop's integrated components make that chore impossible for the typical consumer, which makes a service contract a necessity. In contrast to other service contracts out there, the HP Care Pack offers complete support when there is trouble. That is, the other contracts that are offered is limited to hardware support, which leaves the user without help when there is confusion when trouble arises. I found that, with the exception of intermittent issues (which could not be duplicated by the service technician), the HP Care Pack service was excellent in returning the laptop in excellent working condition.
Date published: 2016-08-12
Rated 5 out of 5 by from great value excellant peace of mind.
Date published: 2013-06-14
Rated 5 out of 5 by from Excellent product! I use HP Accidental Damage Protection and Support for several years. They are the best!
Date published: 2012-10-24
Rated 5 out of 5 by from HP 3 year warranty + ADP Awesome deal I found. Thought it was going to be too expensive but with the instant rebate and coupon code, I was able to afford this service for my new HP laptop. Please continue providing such assistance as mentioned. Thank you.
Date published: 2011-09-11
Rated 4 out of 5 by from This service contract has great features. Normally, I do not purchase an extended warranty, but with the typical trouble a laptop will see after its first year the 3-year extended warranty for the price was a good value.
Date published: 2013-06-17
Rated 3 out of 5 by from Warranty Unclear It is unclear to me the actual warranty coverage duration. The laptop I bought came with a 1 year warranty on the non-accidental portion of the system. So does the base portion of the extended warrantee cover year 2-4? This is not very clear even for the standard (non-accidental) extended Warrantee. Assuming that the warrantee only covers years 1-3 I would have preferred if there was a four year warranty option. I was buying the laptop for my kid going off to college and would have like the peace of mind to know that the laptop was covered for all four years.
Date published: 2013-08-29
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Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.


Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.


Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.


Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.



The following requirements must be met for service eligibility:

Must be purchased during standard limited warranty period of PC

Must be registered and activated as instructed in HP Care Pack materials (HP may automatically register, activate and notify you via e-mail if all information is available)

Limited to one plan per product

Does not cover preexisting damage to applicable hardware or normal wear and tear

Available in U.S. only

Services described above are subject to change at any time.

For terms and conditions, click here. http://www8.hp.com/us/en/support-drivers/total-care/terms-and-conditions.html

Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

  • Free shipping & free returns

Product reviews


Showing out of reviews.
Write a review Read all reviews
Rated 5 out of 5 by from Great Value and Very Good Support In the days of the desktop computer dominance, the thought of buying a service contract was silly (even though a desktop back then a desktop computer had cost as much as a laptop today, on the average). Repairing a desktop meant swapping out components on the fly but a laptop's integrated components make that chore impossible for the typical consumer, which makes a service contract a necessity. In contrast to other service contracts out there, the HP Care Pack offers complete support when there is trouble. That is, the other contracts that are offered is limited to hardware support, which leaves the user without help when there is confusion when trouble arises. I found that, with the exception of intermittent issues (which could not be duplicated by the service technician), the HP Care Pack service was excellent in returning the laptop in excellent working condition.
Date published: 2016-08-12
Rated 5 out of 5 by from great value excellant peace of mind.
Date published: 2013-06-14
Rated 5 out of 5 by from Excellent product! I use HP Accidental Damage Protection and Support for several years. They are the best!
Date published: 2012-10-24
Rated 5 out of 5 by from HP 3 year warranty + ADP Awesome deal I found. Thought it was going to be too expensive but with the instant rebate and coupon code, I was able to afford this service for my new HP laptop. Please continue providing such assistance as mentioned. Thank you.
Date published: 2011-09-11
Rated 4 out of 5 by from This service contract has great features. Normally, I do not purchase an extended warranty, but with the typical trouble a laptop will see after its first year the 3-year extended warranty for the price was a good value.
Date published: 2013-06-17
Rated 3 out of 5 by from Warranty Unclear It is unclear to me the actual warranty coverage duration. The laptop I bought came with a 1 year warranty on the non-accidental portion of the system. So does the base portion of the extended warrantee cover year 2-4? This is not very clear even for the standard (non-accidental) extended Warrantee. Assuming that the warrantee only covers years 1-3 I would have preferred if there was a four year warranty option. I was buying the laptop for my kid going off to college and would have like the peace of mind to know that the laptop was covered for all four years.
Date published: 2013-08-29
  • y_2017, m_11, d_16, h_21
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_7
  • loc_en_US, sid_UN015A, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-3.1.0
  • CLOUD, getReviews, 17ms
  • REVIEWS, PRODUCT
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Disclaimer

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.