Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.
Convenient at-your-door repair
Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.
Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
The following requirements must be met for service eligibility:
Must be purchased during standard limited warranty period of PC
Must be registered and activated as instructed in HP Care Pack materials (HP may automatically register, activate and notify you via e-mail if all information is available)
Limited to one plan per product
Does not cover preexisting damage to applicable hardware or normal wear and tear
Available in U.S. only
Services described above are subject to change at any time.
For terms and conditions, click here. http://www8.hp.com/us/en/support-drivers/total-care/terms-and-conditions.html
Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.
- Free shipping & free returns