Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available.
There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.
Reliable, lower-cost alternative to onsite support for products in non-critical business or home environments
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Free and easy shipping
Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.
The following requirements must be met for service eligibility:
• Must be purchased during PC’s standard limited warranty period
• Must be registered and activated as instructed in HP Care Pack materials (HP may automatically register, activate and notify you via e-mail if all information is available)
• One plan per product
• Does not cover preexisting damage to applicable hardware or normal wear and tear
• Available in U.S. only
Services described above are subject to change at any time.
For terms and conditions, click here. http://www8.hp.com/us/en/support-drivers/total-care/terms-and-conditions.html
Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.
- Free shipping & free returns