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HP Smartfriend Complete 1 Month Plan

Free shipping & free returns | Save 25% instantly

Product #HG336AA
Back Features

"Get 30 days of personalized support at any time for any brand of PC or tablet with HP SmartFriend. Receive friendly one-on-one expert assistance by qualified technicians over the phone or by protected remote computer access. Enjoy worry-free and accessible technology expertise to resolve problems, teach you about your technology, and help you stay protected from online threats. Certified technicians will help you make the most of your technology with everyday usage tips, OS and performance issues, setup and configuration, virus removal assistance and more. Plus, learn how to identity dangerous online content and phishing scams that can lead to viruses and identity theft. We can walk you through the problem over the phone or log in to your PC remotely and solve it for you. (Internet connection required. Services described above are subject to change at any time.)"

Learn how to protect yourself from online threats and social media privacy exposure

24/7 expert assistance for any brand of PC or tablet

Support at your convenience, anytime and anywhere you have a phone and internet connection

Connect and set up your printer & other peripherals

Configure a secure, wireless network

Install, set up and troubleshoot common software applications

Upload photos to Internet-based services

Setting up parental controls

Software diagnosis and virus, spyware and malware removal assistance

Resolving error messages and persistent pop-ups

Software problems and system application crashes

Diagnosing and remedying operating system problems

PC boot-up issues

Configure data backup to a local storage device

Operating System: Windows (XP SP3 or higher), OSX, iOS, Android or Chrome OS.

Minimum hardware and software requirements specified by manufacturer for installed OS

Broadband: Internet connection with >512Kbps speed

See Terms and Conditions for more detail. "Terms and Conditions": www.hp.com/go/smartfriend/complete/tc

Return & exchange information

HP Shopping will accept returns or exchanges for this product up to 30 days after delivery

Back Special offers
  • Free shipping & free returns
  • Save 25% instantly
Back Reviews

Windows 10 Upgrade Offer valid for qualified Windows 7 and Windows 8.1 devices (including devices you already own) for one year after Windows 10 upgrade availability. Visit www.hp.com/go/windows10upgrade for more details.

  • Not all features may be available when upgrading to Windows 10 from Windows 7 or Windows 8.1 PCs.
  • Your system may require additional hardware, drivers, software, firmware, and/or BIOS update.
  • Upgrading between versions may incur additional fees.

Prices, specifications, availability and terms of offers may change without notice. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by the HP Home & Home Office Store; reseller offers may vary. Items sold by the HP Home & Home Office Store are not for immediate resale. Orders that do not comply with HP Home & Home Office Store terms, conditions, and limitations may be cancelled.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.