HP 3 year Accidental Damage Protection w/Next Business Day Exchange for Officejet Printers
Free shipping & free returns
You won't be down for long with HP Next Business Day Exchange Service with Accidental Damage Protection. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging. Plus accidental damage protection covers spills, drops, falls and more.
Onsite response times or call-to-repair times, as applicable, for service requests submitted electronically or outside of the coverage window may vary.
Regardless of the Customer's coverage window, problems with covered hardware can be reported to the HP Response Center via telephone or electronically, as locally available, 24 hours a day, 7 days a week. HP will acknowledge the receipt of the service request and notify the local office at the next coverage window. HP retains the right to determine the final resolution of all reported problems.
Once an HP authorized representative arrives at the Customer's site, the representative will continue to deliver the service, either onsite or remotely, at the discretion of HP, until the products are operational or as long as reasonable progress is being made. Work may be temporarily suspended if additional parts or resources are required, but work will resume when they become available.
Work to completion may not apply to onsite support provided for desktop, mobile, and consumer products.
HP has established formal escalation procedures to facilitate complex problem resolution. Local HP management coordinates problem escalation, enlisting the skills of appropriate HP resources and/or selected third parties to assist with problem-solving.
Return & exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery.
- Free shipping & free returns