HP 3yr ENVY/OMEN Laptops Service with Accidental Damage Protection Plus 3yr 3 day Onsite | HP® Official Store

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HP 3yr ENVY/OMEN Laptops Service with Accidental Damage Protection Plus 3yr 3 day Onsite

Free shipping & free returns

Product #UN016A
 
Ships within 1 business day
Back Features

This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, guaranteed. Visit http://store.hp.com/us/en/riskfreecarepack or click on the Special offers tab for more information. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve desktop or notebook PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended security while keeping your PC covered by the manufacturer that knows it best. Enhance your coverage options even further with HP On-site Service and Accidental Damage Protection—and know you’re covered should the unexpected happen to your PC. Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. Multi-year options are available.

The on-site repair process includes remote diagnosis, which may result in sending the customer an easy-to-replace part, scheduling a visit to the customer’s home or office– with the technician arriving within 3 business days of logging the call with HP and determining that an on-site visit is required– or, in rare instances, sending the customer’s PC to an HP-authorized repair site. On-site visits are available 8am-8pm local time, Monday-Saturday, excluding holidays.

Expert 24/7 toll-free phone and real-time chat technical assistance for hardware failure diagnosis

Coverage for hardware parts, labor and shipping

Coverage for HP monitors up to 22 inches are covered if purchased together with PC on same invoice


Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

Back Special offers
  • Free shipping & free returns

Product reviews


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Rated 1 out of 5 by NOT GOOD AT ALL YOU DO NOT HAVE THE ABILITY TO SUPPORT THIS COMPUTER May 15, 2016
Rated 5 out of 5 by Easy to use Very easy to understand the policy. This is a warranty extension for a printer that was purchased a year ago. Now they do not often have problems but if one does occur it is peace of mind knowing the repair will be covered. May 14, 2016
Rated 5 out of 5 by happy with my repair super fast shipping. no hassle. they send me a box with shipping label to mail my laptop. they replaced all damaged parts and other parts i did not know where damaged inside. highly recommended. March 10, 2016
Rated 5 out of 5 by Completely happy Have purchased more then ten HP laptops for my family. I have also purchased the 3 year accidental damage on the majority of them. I have had three of them experience problems after being dropped. One fell down a flight of stairs. The HP care pack covered all damage. I would not buy any other brand of computer and never without a extended care pack. December 15, 2015
Rated 2 out of 5 by Does not apply to refurbs This does not apply to refurbished notebooks yet it doesn't note that above. It took me sitting on the phone with technical support for a few hours to resolve this issue (i.e. before they were able to help me after they realized that I purchased a warranty that's not applicable to my laptop). They eventually refunded the money and found me an appropriate warranty, but I lost the significant discount I had used the buy the original warranty (one of the reasons I was persuaded to buy it in the first place) and the price was significantly higher. The dumbest part of it all was the fact that I found this warranty via the link they sent me in a personalized marketing email after a prior customer service encounter; it wasn't like I navigated to a wrong section or entered an incorrect model number. In the end, the problem was addressed, albeit less than ideally for me, but I feel that a disclaimer should be written on here. October 22, 2013
Rated 1 out of 5 by This does not apply to refurbished laptops No where on this product's listing does it say that this applies to new laptops only, and not refurbished ones. Of course not many people buy refurbs, but still it should say clearly what it protects and what is invalid, especially since an email suggesting I extend my warranty brought me to this site with a discount and my specific model number in the message. You will only find out when you buy it, wait for it to come, install it, then are unable to register it. After a few hours on the phone and waiting for a few weeks, I finally received my refund but you should avoid this product if you have a refurb. September 26, 2013
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Disclaimer

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by the HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled.

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The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.