HP 3yr Service for ENVY Desktops | HP® Official Store

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HP 3yr Service for ENVY Desktops

Free shipping & free returns

Product #UA055A
 
Back Features

Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve desktop or notebook PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended security while keeping your PC covered by the manufacturer that knows it best. Enhance your coverage options even further with HP On-site Service and Accidental Damage Protection—and know you’re covered should the unexpected happen to your PC. Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. Multi-year options are available.

The on-site repair process includes remote diagnosis, which may result in sending the customer an easy-to-replace part, scheduling a visit to the customer’s home or office– with the technician arriving within 3 business days of logging the call with HP and determining that an on-site visit is required– or, in rare instances, sending the customer’s PC to an HP-authorized repair site. On-site visits are available 8am-8pm local time, Monday-Saturday, excluding holidays.

Expert 24/7 toll-free phone and real-time chat technical assistance for hardware failure diagnosis.

Coverage for hardware parts, labor and shipping

Coverage for HP monitors up to 22 inches are covered if purchased together with PC on same invoice.


Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

Back Special offers
  • Free shipping & free returns

Product reviews


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Rated 1 out of 5 by whom to call for support !! I bought HP support for 3 years , My new desktop works fine where keyboard does not whom to call what to do no contact details on any of the service documents. Cant HP just print the number for such support some where on the documents December 21, 2015
Rated 5 out of 5 by Great! I purchased the 3 year 100% P & L Onsite Extended Warranty. While I hope I will never use it, it is the most cost effective way to insure the great service from a company who I have have great respect for! 100% In-Home with new original parts. August 17, 2014
Rated 5 out of 5 by This is the best protection I ever had. I bought the 3-year in-home service plan to avoid the high cost of other service options. I do not know enough about computers to fix things myself, so I let HP do it for me. It is well worth the $119.99 not to be down when I need my systems up and running. August 11, 2011
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HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

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