HP 2 year Accidental Damage Protection plus 2 year 3 day Onsite Envy Notebook Service | HP® Official Store

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HP 2 year Accidental Damage Protection plus 2 year 3 day Onsite Envy Notebook Service

Free shipping & free returns

Product #UN010A
Back Features

Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve desktop or notebook PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended security while keeping your PC covered by the manufacturer that knows it best. Enhance your coverage options even further with HP On-site Service and Accidental Damage Protection—and know you’re covered should the unexpected happen to your PC. Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. Multi-year options are available.

The on-site repair process includes remote diagnosis, which may result in sending the customer an easy-to-replace part, scheduling a visit to the customer’s home or office– with the technician arriving within 3 business days of logging the call with HP and determining that an on-site visit is required– or, in rare instances, sending the customer’s PC to an HP-authorized repair site. On-site visits are available 8am-8pm local time, Monday-Saturday, excluding holidays.

Expert 24/7 toll-free phone and real-time chat technical assistance for hardware failure diagnosis.

Coverage for hardware parts, labor and shipping

Coverage for HP monitors up to 22 inches are covered if purchased together with PC on same invoice.

Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

Back Special offers
  • Free shipping & free returns

Product reviews

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Rated 5 out of 5 by Excellent Upgrade I have been somewhat picky about upgrading from my last HP laptop, but knew I needed to. Doing more photo and video processing the little i3 processor just wasn't cutting it. I knew I wanted to upgrade to a machine with an i7 processor and a dedicated video card. This machine fit the bill and it is a world of difference. Not a huge fan of Windows 8 yet, but who knows, by the time Windows 10 comes out I might be longing for the "good ol days" of Windows 8. The machine itself is great, I love the back lit keyboard, the processor is ultra fast when I work in graphics intensive programs like Lightroom. I thought I might miss the DVD drive, but so far no need to get an external drive. About the only knock I'll give the machine is the touchpad. It seems like the left and right "buttons" are never quite where I think they are along the bottom of the touchpad so I'm always clicking the wrong half of the square. I solved this problem long ago with a wireless mouse, which I prefer to the touchpad overall. Overall a very nice upgrade over my old Pavilion notebook that I'm very glad I did. January 13, 2014
Rated 5 out of 5 by Excellent value If you use a laptop like I use a laptop, then you will appreciate this purchase. I got 2 years with in home service and all the bells and whistles for just over 2 bills and my laptop was almost 2000. 3 years of coverage from the outstanding Company HP. Not a bad trade off if you ask me!!! October 8, 2012
Rated 5 out of 5 by great laptop This laptop starts up quickly and is very portable. Love it and wish I had bought it sooner. My other one had become outdated but I put off buying one thinking it was ok. Big mistake and I won't do it again. Technology has substantially changed and this is fabulous. March 26, 2012
Rated 5 out of 5 by great investment think it was a great investment on top of the first investment of my laptop, .should have been offered together January 27, 2012
Rated 5 out of 5 by Great Purchase I was very thankful for this extra coverage. I received my new laptop on a Friday and our puppy chewed the power supply cord. My husband didn't think it would be covered by the warranty but it did. Thank you HP! December 6, 2011
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Back Reviews

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by the HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

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Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.