HP 2 yr Service for Slate 8 & 10 Tablets + Accidental Damage Protection
Free shipping & free returns
You won’t be down for long with HP Next Business Day Exchange Service with Accidental Damage Protection. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging. Plus accidental damage protection covers spills, drops, falls and more.
Expert 24x7 toll-free phone, real time chat, and e-mail technical assistance that includes troubleshooting and problem solving.
Fast product replacement of your defective product. Includes coverage of hardware parts and labor for select HP tablets
Standard delivery is within 3 business days, excluding holidays and weekends.
Coverage you for damage caused by drops, spills, electrical surges and other unpredictable damage (one accident per year)
All coverage windows are subject to local availability. Contact a local HP sales office for detailed information on service availability.
Search of HP and third-party hosted knowledge databases for certain third-party products in order to retrieve product information, get answers to support questions, and participate in support forums
Certain HP proprietary service diagnostic tools with password access
Support Case Manager, a tool for submitting questions directly to the HP Solution Center. Support Case Manager helps to resolve problems quickly with a pre-qualification process that routes the support or service request to the engineer qualified to answer the question. The tool also allows the status of each support or service request submitted to be viewed, including cases submitted by telephone.
''HP Live'' functionality for communicating directly with an online HP support engineer during standard HP business hours, 8:00 a.m. to 5:00 p.m. local time, Monday through Friday excluding HP holidays. Through sharing browser content, the HP support engineer will help navigate to the appropriate online content that may help resolve the problem. This real-time online help can be accessed via the ''HP Live'' button on selected Web pages.
Return & exchange information
We have extended our return policy for the holidays. All purchases made between 11/1/15 – 12/25/15 will have until January 15th, 2016 to return.
- Free shipping & free returns