HP 2 year 3 day Onsite Envy Notebook Service | HP® Official Store

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HP 2 year 3 day Onsite Envy Notebook Service

Free shipping & free returns

Product #UN007A
 
Back Features

Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve desktop or notebook PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended security while keeping your PC covered by the manufacturer that knows it best. Enhance your coverage options even further with HP On-site Service and Accidental Damage Protection—and know you’re covered should the unexpected happen to your PC. Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. Multi-year options are available.

The on-site repair process includes remote diagnosis, which may result in sending the customer an easy-to-replace part, scheduling a visit to the customer’s home or office– with the technician arriving within 3 business days of logging the call with HP and determining that an on-site visit is required– or, in rare instances, sending the customer’s PC to an HP-authorized repair site. On-site visits are available 8am-8pm local time, Monday-Saturday, excluding holidays.

Expert 24/7 toll-free phone and real-time chat technical assistance for hardware failure diagnosis.

Coverage for hardware parts, labor and shipping

Coverage for HP monitors up to 22 inches are covered if purchased together with PC on same invoice.


Return & exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery.

Back Special offers
  • Free shipping & free returns

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Rated 4 out of 5 by This was a saving grace when you lose A Hard Drive The repair was done great beyond expectataions for the thorough jpb they did checking it all out after the repair. My heart ache started when the Win 10 installation burped during download, which wiped out my old Win 8.1 Recovery Drive, then purchasing a new Win 10 license for $100.00 which also did not work, then to top it all off I had to puchase a set of Recovery Disks for $30.00, only to have the HD fail during installatiion. GOT BIG MESSAGE NO HARD DRIVE DETECTED. Sent for repair, they could not recover my programs, so now I have to spend tons more money to get them all back, after I try to re-install Win 10. At this point I can say that I am deeply disappointed with MS and its poor mode of doing an auto install of Win 10, then all I spent getting to where I am now. Almost BAH to computers, after having grown up from a slide rule to an HP-35, that I started my Radar Career with. That's All Folks!!! October 1, 2015
Rated 4 out of 5 by hopefully as good as the products have not had to use yet but if needed hope it works as well as the products i have purchased June 7, 2012
Rated 4 out of 5 by good coverage I think that its a good buy. However, I bought it while traveling abroad which turned out to be a long, drawn-out process. March 15, 2012
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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

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