HP Store privacy

Respecting your privacy

HP and its subsidiaries respect your privacy and are committed to protecting it. HP uses the information in your profile in accordance with our privacy statement.

Address

We use your physical address to send you the products and services you order. We use your billing address to send you invoices.

E-mail address

We use your e-mail address to send confirmation of your order and shipping information. We may also send special offers and newsletters via email. We are committed to providing a choice in how we communicate with you, so all marketing email messages include a way to unsubscribe from future communications.

Your e-mail and password are unique identifiers that protect access to your personal profile information and order history.

Phone and fax numbers

We keep the phone numbers you provide on file to notify you in case there's a problem with your order.

Cookies

HP.com offers one cookie called hpshopping. It's a small data file transferred by a web site to your computer's hard drive. Cookies do not give us access to your personal information; they allow us to collect aggregate information so we can analyze traffic patterns on our site. Over time, this data enables us to provide you with a better shopping experience. Read more about cookies in HP's privacy statement.

Personalization

If you register with us, cookies allow us to give you a personalized shopping experience, which includes:

You can browse with the cookies setting turned off, but you can only purchase if you accept the cookie. Please consult your browser's help section for more information on how you can adjust them to control cookies.

Credit cards

Credit card numbers are used only for payment processing and fraud protection; we don't retain them for any other purposes.

Spam

We will not, under any circumstances, share your personal information with any company outside HP.com, HP Inc., or third parties acting on our behalf, such as those involved in purchasing and shipping your order or publication of our e-newsletters.

Safe shopping

BBB Accredited Business SealHP.com is a member of the Better Business Bureau and abides by the ethical on-line business standards required to display the BBB OnLine ; Reliability seal. HP is committed to handling our customers personal information responsibly and respectfully. Our privacy practices meet the rigorous standards required to earn the BBB OnLine Privacy seal, which we proudly display.

HP is a founding member of the BBB OnLine program and will continue to work with BBB OnLine to build a trusted electronic marketplace in which consumers and businesses can confidently do business.

Guarantee

In the event that you are subject to unauthorized credit card charges, you must first notify your credit card provider in accordance with its reporting rules and procedures. If your credit card company determines that the charges were fraudulent charges resulting from shopping with HP.com, and holds you liable for any of the charges, notify us in writing immediately.

HP.com reserves the right to request additional information to support any claim of unauthorized use.

HP.com is confident in the security measures taken to ensure an extremely safe shopping experience. If you are still hesitant or unable to shop online please call our Sales Center at 1-888-999-4747. Experienced and knowledgeable Sales Associates are available every day 7 a.m. to 2 a.m. Eastern Time.

Guarantee: We are so certain that our online ordering system is secure, we back it with our Safe Shopping Guarantee. This means that you pay nothing if unauthorized charges are made to your credit card as a result of shopping at HP.com. Under the Fair Credit Billing Act, in most cases, your bank cannot hold you liable for more than $50 of fraudulent charges. In the unlikely event that your credit card bank does hold you liable as a result of your shopping at HP.com, HP.com will cover the entire liability, up to $50. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at HP.com while using an internet secure server, and you have complied with all reasonable requests from your credit card issuing bank.

In the event that you are subject to unauthorized credit card charges, you must first notify your credit card provider in accordance with its reporting rules and procedures. If your credit card company determines that the charges were fraudulent charges resulting from shopping with HP.com, and holds you liable for any of the charges, notify us in writing immediately.

HP.com reserves the right to request additional information to support any claim of unauthorized use.

HP.com s confident in the security measures taken to ensure an extremely safe shopping experience. If you are still hesitant or unable to shop online please call our Sales Center at 1-888-999-4747. Experienced and knowledgeable Sales Associates are available every day 7 a.m. to 2 a.m. Eastern Time.

Disclaimer

1Based on HP’s internal analysis of business class notebooks as of January 4, 2016 with >1 million unit annual sales having preinstalled encryption, authentication, malware protection and BIOS-level protection, passing MIL-STD 810G tests with optional docking incorporating power delivery.

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

Chromebooks
Battery life: Testing conducted by HP using Google Chrome OS power_LoadTest. Battery life will vary and the maximum capacity of the battery will naturally decrease with time and usage. See http://www.chromium.org/chromium-os/testing/power-testing for test details.
Android, Google, Google Play and other marks are trademarks of Google Inc.

Laptops
Microsoft Windows: Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com
Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.
Intel Processor: Intel's numbering is not a measurement of higher performance.
AMD Processor: AMD's model numbering is not a measurement of clock speed. Dual/Quad/Triple Core is a new technology designed to improve performance of multithreaded software products and hardware-aware multitasking operating systems and may require appropriate operating system software for full benefit. Not all customers or software applications will necessarily benefit from use of this technology.
Hard Drive: Actual formatted capacity is less. A portion of the hard drive is reserved for system recovery software — for notebooks up to: 30GB (Windows 8.1 & Windows 7), 12GB (MCE); for desktops up to: 30GB (Windows 8.1), 14GB (Windows 7), 12GB (MCE). For hard drives and storage drives 1GB = 1 billion bytes and 1TB = 1 trillion bytes.
HD (High Definition) content required to view HD images
Blu-ray Drive requires the following disclaimer: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless play back on all systems is not guaranteed. In order for some Blu-ray titles to play, they may require a DVI or HDMI digital connection and your display may require HDCP support. This Blu-ray drive does not support writing to ultra-high speed CDRW media (16X to 32X advertised performance). HD-DVD movies cannot be played on this PC
Wireless LAN: Wireless access point and Internet service required and not included.

Tablets
Video playback: Testing conducted by HP consisting of full battery discharge while running a 720p HD video playback with headphone at default volume as the audio output device. Prior to testing, the system was fully charged and set to display brightness of 100 nits, wireless off and WLAN off. Battery life will vary depending on the product model, configuration, loaded applications, features, use, wireless functionality and power management settings. The maximum capacity of the battery will naturally decrease with time and usage.