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Welcome to HP UK Store

Part Number: UQ891E

HP 5 year 4 hour Onsite 13x7 Solution Support for RPOS

£651.60

VAT incl.

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Delivery within 48hrs *
The majority of orders placed before 4.00pm are delivered next working day subject to order processing & security checks
£651.60 VAT incl.

When operate on an extended schedule, 7 days a week, you can't wait for your Point of Sales Solution to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.

Features

Get back to work quickly

Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).

Troubleshoot remotely

HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.

Get fast onsite service

For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support [1] on the POS solution hardware to return them to operating condition.

Keep your POS systems up and running

For HP Retail Point-of-Sale (POS) systems, this service covers the base unit as well as attached HP-branded peripherals.

Technical details

Support type Onsite repair
Duration 5 years
Response time 4 hour response
Coverage window 7 days a week - 13 hours
Place of service Onsite
Service method Onsite repair
Warranty coverage In warranty
Care Pack type Electronic
Registration required Yes

Compatible products

Expand All

Point of Sale Solutions

  • HP rp5800 Retail System (A0S27AW)
  • HP rp5800 Retail System (A0S28AW)
  • HP rp5800 Retail System (A0S29AW)
  • HP rp5800 Retail System (B5C86EA)
  • HP rp5800 Retail System (B5C87EA)
  • HP rp5800 Retail System (B5C88EA)
  • HP rp5800 Retail System (B9P48EA)
  • HP rp5000 Point of Sale System P4 2.8 GHz 1GB/160G Combo drive FreeDOS (ES241EC)
  • HP point of sale system rp 5000 P4 2.8 GHz 512M/80G WXP Pro (EX004EC)
  • HP rp5800 Retail System (F8V77EA)
  • HP rp5800 Retail System (F8V78EA)
  • HP rp5800 Retail System (F8V79EA)
  • HP rp5800 Retail System (F8V80EA)
  • HP rp5800 Retail System (H6T36EA)
  • HP rp5800 Retail System (H6T38EA)
  • HP rp5800 Retail System (H6T39EA)
  • HP rp5800 Retail System (H6T40EA)
  • HP RP5 Retail System Model 5810 (J2V26EA)
  • HP RP5 Retail System Model 5810 (J2V27EA)
  • HP RP5 Retail System Model 5810 (J2V28EA)
  • HP RP5 Retail System Model 5810 (J2V29EA)
  • HP RP5 Retail System Model 5810 (J2V30EA)
  • HP RP5 Retail System Model 5810 (J2V31EA)
  • HP RP5 Retail System Model 5810 (J2V32EA)
  • HP RP5 Retail System Model 5810 (J2V33EA)
  • HP RP5 Retail System Model 5810 (J2V34EA)
  • HP RP5 Retail System Model 5810 (J2V35EA)
  • HP rp5700 Desktop PC (KY333AW)
  • HP rp5700 Point of Sale System (KY334AW)
  • HP rp5800 Retail System (N3T45AW)
  • HP rp5800 Retail System (N3T46AW)
  • HP rp5800 Retail System (N3T47AW)
  • HP RP5 Retail System Model 5810 (P4Y50AW)
  • HP RP5 Retail System Model 5810 (P4Y51AW)
  • HP RP5 Retail System Model 5810 (P4Y52AW)
  • HP rp5000 Point of Sale (PL221ES)
  • HP rp5000 Point of Sale (PW147ES)
  • HP rp5000 Point of Sale (PX825EC)
  • HP rp5000 Point of Sale (PX826EC)
  • HP rp5800 Retail System (QC411EA)
  • HP rp5800 Retail System (QC412EA)
  • HP RP5 Retail System Model 5810 (T0F15EA)
  • HP RP5 Retail System Model 5810 (T9B87EA)
  • HP RP5 Retail System Model 5810 (X9D13EA)
  • HP RP5 Retail System Model 5810 (X9D14EA)
  • HP RP5 Retail System Model 5810 (X9D15EA)

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HP 5 year 4 hour Onsite 13x7 Solution Support for RPOS

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